Summary
Overview
Work History
Education
Skills
Software
Hobbies
Additional Information
Reference:
Timeline
OfficeManager
Sudhakar Mani Mishra

Sudhakar Mani Mishra

Food & Beverage Executive
New Delhi,DL

Summary

Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Food & Beverage Executive

JW MARRIOTT, AEROCITY NEW DELHI
NEW DELHI, DELHI
03.2018 - Current

* Currently Working In The City's Famous Restaurant K3(All Day Dining Multi-cuisine Restaurant with Three Live Kitchens Serving Tuscan, Indian and Cantonese Dishes).

*Executed, coached and trained a 23 members of multicultural workforce

* Ensuring satisfaction while driving business probability

*Upheld the compliance of the utmost service and food quality standards

Exceptional levels of customer service all time by maintaining good communication and work relationships in all hotel areas and with external customers and suppliers

*Maximum profitability and over-all success by controlling costs and quality of service within department

* Supervising and Briefing The Team Members For The day-to-Day

Restaurant Operations.

* Preparing Staff allocations and Planning Roaster according To The restaurant Operations Needs.

*Control of CCG, linen and equipment

*Following of proper purchasing and requisitioning procedures

*Performs planning and organization functions for the department like maintaining the logbook, maintaining and updating Various Records Like HACCP etc.

Guest Service Associate

RADDISSION BLU HOTEL
AGRA, UTTAR PRADESH
02.2017 - 02.2018
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.

Guest Service Agent

JAYPEE PALACE HOTEL
AGRA, UTTAR PRADESH
06.2016 - 02.2017
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Education

Bachelor of Science - Hotel Management

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
NEW DELHI
07.2013 - 06.2016

High School Diploma -

S.M.D DEGREE COLLEGE
GOPALGANJ,(BIHAR)
03.2010 - 05.2012

Skills

Hospitality service expertise

Point of sale operation

Food sales and promotion

High-volume dining

Guest relations management

Staff schedule administration

Compliance standards

Upselling techniques

Software

Opera

Micros

Touche

MS Word

MS Excel

Hobbies

Reading Inspirational Stories

Additional Information

Passport No:- R0288553

valid Till:- 07/06/2027

Reference:

Sanjay Singh

Designation: Director Of Restaurants & Events

Contact Details: +91-8130243312

Email: sanjay.singh@marriotthotels.com

Timeline

Food & Beverage Executive

JW MARRIOTT, AEROCITY NEW DELHI
03.2018 - Current

Guest Service Associate

RADDISSION BLU HOTEL
02.2017 - 02.2018

Guest Service Agent

JAYPEE PALACE HOTEL
06.2016 - 02.2017

Bachelor of Science - Hotel Management

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
07.2013 - 06.2016

High School Diploma -

S.M.D DEGREE COLLEGE
03.2010 - 05.2012
Sudhakar Mani MishraFood & Beverage Executive