Aman Soni
Gurgaon
Summary
Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Monitoring Specialist
Orange Business Services
Gurgaon
05.2024 - Current
- Executed routine backups of NCM configurations on a weekly basis to support running configuration and startup configuration.
- Device add and remove in Solar wind platform and manages and unmanaged nodes.
- Enhanced network infrastructure monitoring and management while working as a Network Monitoring Engineer at Orange Business Services.
- Ensured optimal network functionality by monitoring network performance and identifying potential issues, thus minimizing downtime.
- Collaborated with cross-functional teams to troubleshoot and resolve network-related problems, maintaining high service levels.
- Collaborated with cross-functional teams to troubleshoot and resolve network-related problems, maintaining high service levels.
- Implemented proactive measures to enhance network security and prevent unauthorized access.
- Conducted regular network audits to identify areas for improvement and implemented necessary changes to optimize network performance.
- Provided timely and accurate reports on network performance and identified trends or patterns for further analysis.
Associate Network Engineer
Orange Business Service
Gurgaon
07.2022 - 05.2024
- Resolved various technical problems related to telepresence and video conferencing devices including lost connectivity and network-related issues.
- Ensured customer satisfaction with exceptional delivery of services.
- Resolved various router problems such as flapping and carrier intervention.
- Successfully handled the configuration of voip phones and profile creation on call manager.
- Menages the TP/VC calls and troubleshooting the issue in call flow.
- Check the drops and bandwidth utilization on the network devices.
- Reactively addressed and resolved incidents as needed.
- Working on change, decommission and HOTO requests.
- TP device configuration and profile registration on Vyopta tools.
- Collaborated with other departments such as IT Security or System Administration teams to ensure compliance with company policies.
- Maintained documentation of the existing systems configurations and changes made to them over time.
- Configured, tested and maintained network devices, such as routers, switches, firewalls and wireless access points.
Education
B.Tech. - Electrical, Electronics And Communications Engineering
Lakshmi Narain College of Technology
Bhopal, MP06-2022
Senior Secondary School -
SDS Convent Inter College
Lalitpur, UP06-2016
Secondary School -
SDS Convent Inter College
Lalitpur, UP06-2014
Skills
- Service now
- Incident Management
- Putty
- Change Management
- Vyopta
- MPLS
- Nates
- CUCM/CUC
- Cisco Networking
- Juniper Networking
- Router
- Switch
- WLC
- Cisco IP phone
- Video conferencing
- Solar wind
- Maintenance and repair
- Quality Assurance
- Customer Relations
- Root Cause Analysis
- Resource Allocation
- Emergency Response
Certification
- CCNA (200-301)
- Network Essentials
- UI/UX Designing
- Global service desk
Timeline
Network Monitoring Specialist
Orange Business Services
05.2024 - Current
Associate Network Engineer
Orange Business Service
07.2022 - 05.2024
B.Tech. - Electrical, Electronics And Communications Engineering
Lakshmi Narain College of Technology
Senior Secondary School -
SDS Convent Inter College
Secondary School -
SDS Convent Inter College
Similar Profiles
CHETAN BARHATECHETAN BARHATE
Incident Manager at Orange Business Services (ManpowerGroup Services India Pvt. Ltd.)Incident Manager at Orange Business Services (ManpowerGroup Services India Pvt. Ltd.)
VIDHYA GHOORAHVIDHYA GHOORAH
Customer Billing Manager at Orange Business Services LimitedCustomer Billing Manager at Orange Business Services Limited
Rishabh GargRishabh Garg
Senior Consultant – SAP at Orange Business ServicesSenior Consultant – SAP at Orange Business Services
Darpan SharmaDarpan Sharma
Senior Network Engineer at Orange Business ServicesSenior Network Engineer at Orange Business Services
Smriti RanaSmriti Rana
Technical Architect & Lead at Builder.aiTechnical Architect & Lead at Builder.ai