Summary
Overview
Work History
Education
Skills
Certification
Awards, Accomplishments, and Honors
Timeline
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Aman Tyagi

Aman Tyagi

New Delhi

Summary

An energetic and dedicated professional with 6.5+ years of rich experience in various domains such as Procurement, Operations, Business Development, and Customer Success. For the past 1 year & 5 months, I have been working as a Buyer at Accenture for an American client, Prudential Financial. Strong media and communication professional with an MBA in Marketing and Operations from IBS, Gurugram.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Procurement Operations Analyst

Accenture
Gurugram
03.2023 - Current
  • Review and validate Purchase Requisitions and convert them into Purchase Orders within the agreed SLA/KPI
  • Manage work allocation responsibilities
  • Handle ad hoc requests and expedite orders as needed, performing quality checks on POs processed by the team
  • Track and maintain the status of orders, reporting any delivery issues to affected supervisors
  • Provide Knowledge Transfers (KTs) to new team members
  • Act as SPOC for PO amendments/deletions based on requests
  • Troubleshoot technical issues, identifying the root cause of problems for clients promptly, managing multiple cases, and ensuring timely completion of services
  • Address helpdesk queries regarding PR to PO/PO amendments promptly.

Senior Business Development Associate

Unacademy
Remote
01.2021 - 01.2023
  • Developed business pipeline using cold and warm techniques
  • Identified requirements in requisitions for purchases issued by the department, ensuring potential suppliers were provided with identical information for fair quotations
  • Received and evaluated price quotations (competitive quotes), preparing schedules of comparison
  • Evaluated vendor quotations to ensure alignment with technical and commercial specifications required for the project
  • Established delivery terms, inspection stages, and times for supply with the team
  • Researched potential vendors, evaluated offers, and reviewed the quality of purchased products.

Business Development Associate

Camp K12
Remote
05.2020 - 01.2021
  • Volunteered at local community organizations, providing assistance with day-to-day operations
  • Learned and adapted quickly to new technology and software applications
  • Researched and qualified new leads, closing sales and achieving sales targets.

Business Development Executive

Guesthouser (32nd Milestone)
Gurgaon
01.2019 - 02.2020
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit
  • Collaborated with sales and marketing departments to support client acquisition.

Customer Success Associate

Teleperformance
Gurgaon
03.2016 - 11.2016
  • Provided primary customer support to internal and external customers
  • Updated account information to maintain customer records.

Practitioner

Concentrix IBM Daksh
Gurgaon
09.2014 - 08.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

MBA - Marketing and Operations

IBS
Gurugram
07.2019

Skills

  • Critical Thinking
  • Presentation Skills
  • Data Analysis
  • Stakeholder Management
  • Pricing Negotiations
  • Oracle
  • ServiceNow
  • Contract Management
  • Business Development
  • Microsoft Office Suite (Excel, OneDrive, Outlook, PowerPoint, SharePoint, Teams, Word)
  • Competitive/Market Analysis
  • Time Management Abilities

Certification

Google Analytics Certification

Awards, Accomplishments, and Honors

  • Received Encore Awards 2023 (Great Start New Joiner Award), Accenture
  • Received Encore Awards 2024 (Star Business Award), Accenture
  • Volunteered in Rotary Club
  • Received a medal for 5k Airtel Marathon Run
  • Participated in various sports activities at the zonal level

Timeline

Procurement Operations Analyst

Accenture
03.2023 - Current

Senior Business Development Associate

Unacademy
01.2021 - 01.2023

Business Development Associate

Camp K12
05.2020 - 01.2021

Business Development Executive

Guesthouser (32nd Milestone)
01.2019 - 02.2020

Customer Success Associate

Teleperformance
03.2016 - 11.2016

Practitioner

Concentrix IBM Daksh
09.2014 - 08.2015

MBA - Marketing and Operations

IBS

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Aman Tyagi