Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amandeep

Bengaluru

Summary

CSA certified ServiceNow Developer with 3 years of robust experience in implementing and optimizing ServiceNow solutions. Strong skills in Scripting (Client Scripts, Widgets, Business Rules, Script Includes), Scripted REST APIs, Data Sources, Catalogs, Workflows, Tables.

Known for effective team collaboration, adaptability, and delivering impactful results. Reliable, efficient, and adept at handling dynamic project requirements.

Overview

3
3
years of professional experience

Work History

Associate Consultant

Capgemini
08.2022 - Current
  • Developed and Maintained Catalog Items: Managed complex catalog items handling 500-800 daily requests, ensuring seamless user experience.
  • Workflow Management: Designed and optimized numerous workflows and workflow definitions, enhancing operational efficiency.
  • Scripted REST API Creation: Developed several Scripted REST APIs from scratch, enabling other teams to raise requests or add worknotes on tasks.
  • Widget and Script Optimization: Created and refined various Widgets, Client Scripts, Business Rules, and Script Includes to improve system functionality.
  • Data Source Integration: Developed CSV and JDBC-based Data Sources to update tables and add data in ServiceNow, streamlining data management.
  • Table and CI Maintenance: Maintained tables and configuration items, ensuring data integrity and system reliability.
  • User Satisfaction Improvement: Increased user satisfaction by analyzing end-user requirements and translating them into tailored, functional solutions.
  • Customer Relations: Established strong customer relationships both in India and overseas, receiving positive feedback for exceptional service.

Education

Certified System Administrator (CSA) - Certification

ServiceNow
02-2025

Bachelor of Technology - Electronics And Communications Engineering

PES University
Bengaluru, India
07-2022

High School - Computer Science

Kendriya Vidyalaya
Bengaluru, India
04-2018

Skills

  • Scripting (Client, Business)
  • Scripted REST APIs
  • Data Sources
  • Catalogs, Workflows
  • Tables Management
  • Team Collaboration
  • Adaptability
  • Impactful Results
  • Problem-solving
  • Customer relations

Timeline

Associate Consultant

Capgemini
08.2022 - Current

Certified System Administrator (CSA) - Certification

ServiceNow

Bachelor of Technology - Electronics And Communications Engineering

PES University

High School - Computer Science

Kendriya Vidyalaya

Similar Profiles

CREATE PROFILE
Amandeep