Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amandeep Sharma

Summary

Results-driven banking professional with over 15 years of experience in the financial services industry, including 8 years as a Bank Manager at the State Bank of India. Proven track record in driving branch performance, enhancing customer satisfaction, and managing high-performing teams. Seeking to leverage extensive expertise in financial operations, risk management, and customer relationship management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Chief Manager (Home Loans)

State Bank of India
Guntur
08.2022 - Current
  • Headed a housing loan sales team responsible for a city cluster, successfully increasing loan disbursement by 110% over 2022-2024.
  • Developed and executed sales strategies that enhanced market penetration, resulting in a 125% growth in new housing loan applications.
  • Trained and mentored team members in product knowledge and sales techniques, improving overall team performance and customer engagement.
  • Collaborated with cross-functional teams to streamline loan processing and enhance customer experience.

Bank Manager

State Bank of India
Patiala
09.2014 - 07.2022
  • Lead a team of 10 banking professionals to achieve branch sales targets, resulting in a 200% increase in year-over-year revenue.
  • Developed and implemented operational strategies that improved customer service ratings by 110% within 1 year.
  • Managed branch budgets and financial performance, ensuring compliance with banking regulations and internal policies.
  • Conducted risk assessments and implemented controls that reduced operational risks by 50% over 2017-2020.
  • Fostered strong relationships with clients, enhancing customer loyalty and retention through personalized service and financial solutions.
  • Developed and implemented strategies to increase customer satisfaction ratings.
  • Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.
  • Ensured compliance with banking laws and regulations through periodic review of internal policies.

Education

Bachelors of Commerce -

Punjabi University
Patiala
01.2009

Skills

  • Branch Operations Management
  • Financial Analysis & Reporting
  • Customer Relationship Management
  • Risk Assessment & Compliance
  • Team Leadership & Development
  • Sales Strategy & Execution
  • Housing Loan Sales Expertise
  • Digital Banking Solutions

Certification

  • Google Data Analytics Professional Certificate - Coursera.
  • Certified Associate of Indian Institute of Bankers

Timeline

Chief Manager (Home Loans)

State Bank of India
08.2022 - Current

Bank Manager

State Bank of India
09.2014 - 07.2022

Bachelors of Commerce -

Punjabi University

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Amandeep Sharma