- Achieve annual targets for branch set in AOP
- Reduce the waiting time for customers in branch
increase in customer satisfaction
- Ensure smooth functioning of the branch and follow banking norms
- Responsive for monitoring business, compliance and operations
- Responsible for taking decisions that are cost effective and generate revenue
- Monitor the branch sales targets and strategize to acquire new accounts by offering various financial products and services to the customer
- Advising clients on loans and investment products
- Monitored employee performance and provided constructive feedback for professional growth and development.