Soumyabrata Mukherjee
Kolkata,West Bengal
Summary
Accomplished Branch Manager at HDFC Bank with a strong track record in driving profitability and operational efficiency. Proven ability to manage large portfolios, totaling over INR 1,800 crore, while implementing strategic initiatives. Experienced in enhancing processes and resolving customer inquiries, resulting in high-performing teams that achieve and exceed goals.
Overview
19
19
years of professional experience
Work History
Branch Manager – Salt Lake Sec V Branch, Kolkata
HDFC Bank
Kolkata
04.2023 - Current
- Managed INR 1,800 crore in the retail branch for HDFC Bank.
- Identified opportunities for process improvement initiatives within the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Led a team of 20 members to achieve operational excellence.
Branch Manager, Infospace Sez Branch
HDFC BANK
KOLKATA, WEST BENGL
04.2020 - 03.2023
- Led team of 10 members and managed Retail Branch with 250 Cr Liability booksize.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Branch Manager – Bidhannagar Branch, Kolkata
HDFC Bank
Kolkata
04.2019 - 03.2020
- Managed INR 120 Cr. Retail Branch of HDFC Bank; team size: 5 members
Branch Manager – Rajarhat Branch, Kolkata
HDFC Bank
Kolkata
08.2016 - 03.2019
- Managed INR 100 Cr. Retail Branch of HDFC Bank; team size: 6 members
Branch Manager – Haldia Branch, West Bengal
HDFC Bank
04.2013 - 08.2016
- Managed INR 60 Cr. Retail Branch of HDFC Bank; team size: 9 members
Imperia Client Relationship Manager – Central Plaza Branch, Kolkata
HDFC Bank
Kolkata
07.2012 - 03.2013
- Managed Imperia Client Portfolio of 125 groups (Liability Relationship of INR 135 Cr).
Relationship Manager – Preferred Banking, G.C. Avenue Branch & IEP Branch, Kolkata
HDFC Bank
Kolkata
10.2009 - 06.2012
- Managed Preferred Account Portfolio of 200 groups (Primarily Current Accounts)
Portfolio Relationship Manager – Current Accounts, G.C. Avenue Branch, Kolkata
HDFC Bank
Kolkata
09.2008 - 09.2009
- Managed Current Account Portfolio of 200 Customers
Teller Authorizer & Personal Banker – Sales, Kankurgachi Branch, Kolkata
HDFC Bank
Kolkata
06.2006 - 08.2008
- Managed Classic portfolio of 125 groups comprising of Retail, SME and Mid Corporates while achieving branch targets and individual business targets.
Personal Banker Kankurgachi Branch, Kolkata
HDFC Bank
Kolkata
04.2006 - 06.2006
- Led the entire gamut of sales operations of liability and asset product to ensure achievement of targets (both primary & secondary) and collection targets by implementing company's policies.
Personal Banker, Johri Bazar Branch, Jaipur
HDFC Bank
Jaipur
03.2006 - 04.2006
Education
PGDBM -
Indian Institute of Rural Management
01.2006
BBA - Hospitality & Tourism
Visva Bharati University
01.2004
Diploma in Hotel Management -
Institute of Advanced Management, Kolkata
Kolkata01.2004
10th -
Ashutosh College, Kolkata
Kolkata01.1999
Skills
- Strategic Planning & Leadership
- Business Development
- Sales & Marketing
- Risk Management
- Audit, Inspection, Regulatory Compliance
- Branch Banking Operations
- Budgeting & Cost Controls
- Branch Launch & Set-up
- Customer Query Resolution
- Credit Operations/ Appraisals
- Financial management
- Risk assessment
- Regulatory compliance
- Process improvement
- Branch operations
- Team leadership
- Sales strategy
- Conflict resolution
- Multi-tasking
- Revenue generation
Languages
English, Hindi, Bengali
Accomplishments
- Track record of being appraised as Key Performer three times
- Recognized as Regional Champion at HDFC Bank Kwiz Kat (Internal Banking Quiz Competition)
- Worked across key accounts such as Haldia Municipality, Army Institute of Management, Amity University, and WBFDC Green Project
- Appreciated & awarded by the Regional Business Manager for achieving various sales contests in Retail Branch Banking Channel, HDFC Bank
- Achieved various new liability relations to enhance portfolio size
- Proven track record of selling few Trade Finance deals
- Successfully cleared AMFI – Basic and advisory module in 2006 & 2012 and NCFM in 2007
Timeline
Branch Manager – Salt Lake Sec V Branch, Kolkata
HDFC Bank
04.2023 - Current
Branch Manager, Infospace Sez Branch
HDFC BANK
04.2020 - 03.2023
Branch Manager – Bidhannagar Branch, Kolkata
HDFC Bank
04.2019 - 03.2020
Branch Manager – Rajarhat Branch, Kolkata
HDFC Bank
08.2016 - 03.2019
Branch Manager – Haldia Branch, West Bengal
HDFC Bank
04.2013 - 08.2016
Imperia Client Relationship Manager – Central Plaza Branch, Kolkata
HDFC Bank
07.2012 - 03.2013
Relationship Manager – Preferred Banking, G.C. Avenue Branch & IEP Branch, Kolkata
HDFC Bank
10.2009 - 06.2012
Portfolio Relationship Manager – Current Accounts, G.C. Avenue Branch, Kolkata
HDFC Bank
09.2008 - 09.2009
Teller Authorizer & Personal Banker – Sales, Kankurgachi Branch, Kolkata
HDFC Bank
06.2006 - 08.2008
Personal Banker Kankurgachi Branch, Kolkata
HDFC Bank
04.2006 - 06.2006
Personal Banker, Johri Bazar Branch, Jaipur
HDFC Bank
03.2006 - 04.2006
PGDBM -
Indian Institute of Rural Management
BBA - Hospitality & Tourism
Visva Bharati University
Diploma in Hotel Management -
Institute of Advanced Management, Kolkata
10th -
Ashutosh College, Kolkata
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