Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Amar Shanbhag

Hyderabad

Summary

Insightful Senior Data Analyst recognized for high productivity and efficiency in task completion. Excel in problem-solving, critical thinking, and effective communication to interpret complex data insights into actionable strategies. Committed to leveraging analytical skills and collaborative approach to drive business decisions and outcomes.

Overview

9
9
years of professional experience

Work History

Sr. Business Analyst

Tech Mahindra
Hyderabad
08.2024 - Current
  • Provided technical support for existing YouTube analytics reports and dashboards.
  • Running and updating the script for any data issue through SQL.
  • Updated and maintained the dashboard with current information.

Business Consultant

Quation Solutions Pvt. Ltd.
04.2023 - 08.2024
  • Analyzing and providing Marketing campaign effectiveness
  • Accessing customer purchase behavior on demographic, geographic and product bases
  • Worked on strategic market planning and data analysis to help customer segmentation for campaigns
  • Reviewing campaign effectiveness and highlighting trends, performance and recommendations to be used in future campaigns

Business Consultant

Convergytics Solutions Pvt. Ltd.
07.2022 - 04.2023
  • Creating customer base for campaigns for Brands to target depending on requirements
  • Collaborating with brand managers, marketing heads, and stakeholders to coordinate campaign activities by managing data
  • Responsible for identifying target groups through data analysis through SQL

Microsoft Functional Consultant

Sonata Software Ltd
12.2021 - 07.2022
  • Assisting Microsoft Dynamics 365 users with user sign in issues, Storage, migration of environments
  • Troubleshooting and creating requests for escalation to technical team for Power Platform Admin center

Active Directory Administrator

Wipro
02.2021 - 06.2021
  • Handling active directory and domain related responsibility for ICICI Bank process
  • Providing access to employees and assisting employees with access related issues

Team Leader - B2C/B2B Customer Support

Rail Europe India Pvt. Ltd.
11.2015 - 02.2021
  • Trained 50+ members on required process, websites and booking system
  • Reporting and updating management with team performance, issues and changes and handling escalations and solving issues on customer end
  • Conducting monthly performance reviews, feedbacks and coaching

Education

Post Graduate Diploma - Management - Marketing

Welingkar Institute of Management
12.2018

International MBA - Travel and Tourism

Kuoni Academy
05.2016

Bachelor of Commerce -

St. Andrews College of Arts, Science and Commerce
05.2014

HSC - Commerce

St. Francis D'Assisi High School And Jr. College.
Mumbai
05-2011

SSC -

St. Francis D'Assisi High School
Mumbai
06-2009

Skills

  • SQL
  • Excel
  • Looker Studio
  • Data Analysis

Accomplishments

  • Winner of Familiarization trip to Switzerland, 12/2019, Rail Europe India Pvt. Ltd
  • Employee of the Month, 05/2018, Rail Europe India Pvt. Ltd.
  • Winner of State level football Tournament, 02/2008, St. Francis D'Assisi High School

Timeline

Sr. Business Analyst

Tech Mahindra
08.2024 - Current

Business Consultant

Quation Solutions Pvt. Ltd.
04.2023 - 08.2024

Business Consultant

Convergytics Solutions Pvt. Ltd.
07.2022 - 04.2023

Microsoft Functional Consultant

Sonata Software Ltd
12.2021 - 07.2022

Active Directory Administrator

Wipro
02.2021 - 06.2021

Team Leader - B2C/B2B Customer Support

Rail Europe India Pvt. Ltd.
11.2015 - 02.2021

Post Graduate Diploma - Management - Marketing

Welingkar Institute of Management

International MBA - Travel and Tourism

Kuoni Academy

Bachelor of Commerce -

St. Andrews College of Arts, Science and Commerce

HSC - Commerce

St. Francis D'Assisi High School And Jr. College.

SSC -

St. Francis D'Assisi High School

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Amar Shanbhag