Accomplished Senior Process Associate at Genpact India, leveraging expertise in fraud investigation and AML compliance to enhance operational efficiency. Demonstrated analytical thinking and collaboration to mitigate financial risks, achieving a reduction in fraud incidents. Proficient in KYC review and process improvement, ensuring regulatory adherence and safeguarding sensitive information.
Overview
2
2
years of professional experience
Work History
Senior Process Associate
Genpact India Private Limited
05.2024 - 03.2026
Conducted fraud investigations by analysing suspicious transactions, customer activities, and supporting documentation.
Investigated high-risk alerts and escalated suspicious activities as per compliance and regulatory guidelines.
Performed detailed case reviews to identify potential fraud patterns and financial risks.
Reviewed customer profiles, transaction history, and KYC documents to identify inconsistencies and red flags, contributing to fraud detection efforts.
Monitored fraud trends and provided risk-based recommendations to strengthen controls and prevent recurrence.
Ensured adherence to AML, KYC, and regulatory compliance requirements during investigations.
Collaborated with internal teams to address fraud-related issues, effectively reducing potential financial losses.
Prepared investigative reports and documented findings with accurate case summaries and recommendations.
Conducted root cause analysis on fraud cases and recommended process improvements, aiming to strengthen operational efficiency.
Demonstrated strong decision-making skills while handling complex fraud and compliance-related cases.
Worked on transaction monitoring alerts and conducted detailed investigations on unusual account behavior.
Coordinated with stakeholders and management to communicate investigation outcomes and risk observations.
Education
Graduation - B. Com Computers
PVKK Degree College
Anantapur
01-2023
Higher Secondary - MPC
AP Model College
Kolimigundla
Secondary -
AP Model School
Kolimigundla
Skills
Fraud investigation
Transaction monitoring
AML compliance
KYC review
Risk assessment
Case management
Document verification
Process optimization
Analytical thinking
Risk management
Languages Known:
English, Telugu
Accomplishments
Identified and escalated high-risk clients and suspicious activities, preventing potential financial fraud.
Consistently maintained audit-ready documentation, contributing to smooth internal and external audits.
Received two Bronze Awards for outstanding performance in operations.