Ambika Bahuguna
Vasant Kunj, New Delhi
Summary
MBA graduate with experience as a Relationship Manager in the banking sector, now looking to transition into product management. Skilled in understanding customer pain points, improving engagement, and identifying growth opportunities. Brings a strategic and analytical mindset, with strong communication and problem-solving abilities. Eager to leverage frontline banking experience to build user-centric, compliant, and innovative financial products that address real customer needs.
Overview
6
6
years of professional experience
Work History
Elite Relationship Manager
Kotak Mahindra Bank
04.2024 - Current
- Managed portfolio of over 250 business banking clients, increasing book size from ₹44 Cr to ₹138 Cr.
- Conducted needs analysis to identify cross-selling opportunities, boosting product penetration.
- Generated new business through targeted marketing campaigns and cold-calling initiatives.
- Collaborated with various verticals to ensure seamless service delivery and enhanced client experiences.
- Achieved recognition for outstanding performance, qualifying for multiple sales competitions at office and regional levels.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
Management Trainee
Jio Creative Labs
Mumbai
04.2023 - 06.2023
- Developed digital brand strategies for Bollywood celebrities to broaden market reach.
- Increased organic followers from 12 to 670 within two months through targeted growth strategies.
- Produced impactful content for JCL's Instagram, boosting engagement by five percent. Aligned content creation with timely topics relevant to target audience.
- Crafted tailored social media content to engage diverse audiences and enhance outreach.
- Created pitch decks that positioned JCL as the preferred digital partner for potential clients.
- Organized promotional events to strengthen brand presence and community engagement.
Business Development Executive
SAP India
10.2019 - 05.2020
- Onboarded two major clients for SAP, India.
- Created impactful presentations showcasing services, products, and pricing.
- Conducted market research to identify new business opportunities.
- Developed cold call lists targeting prospective clients to enhance outreach.
- Established relationships with clients, partners, and vendors to strengthen partnerships.
Education
PGDM - Research & Business Analytics, Marketing, Operations
Lal Bahadur Shastri Institute of Management
New Delhi01.2024
Bachelor of Technology - Electronics and Telecommunication
Mody University
Rajasthan01.2019
Skills
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Client relationship management
- Portfolio management
- Investment and wealth planning
- Strategic selling
Hobbies and Interests
- Badminton: Represented Modern School Vasant Vihar in the Under 19 District Badminton Team.
- Performing Arts: Participated in various music and theatre competitions throughout school.
Positions Of Responsibility
- Joint Coordinator – Sports Club, LBSIM: Led a dynamic team of over 100 members, overseeing the planning and execution of multiple successful inter- and intra-college sports events, and played a key role in building team engagement, and ensuring smooth coordination across all activities
- Head of Marketing, Cultural Fest, Mody University: Led a 35-member marketing team to secure sponsorships for the institute’s annual cultural festival, successfully raised ₹40 lakhs in funding from brands such as Streax and Terribly Tiny Tales, among others, through strategic outreach and brand partnerships
Accomplishments
- Consistently qualified for multiple internal contests recognizing performance across key business growth parameters, including HNI client acquisition, life insurance, general insurance, and mutual funds
Timeline
Elite Relationship Manager
Kotak Mahindra Bank
04.2024 - Current
Management Trainee
Jio Creative Labs
04.2023 - 06.2023
Business Development Executive
SAP India
10.2019 - 05.2020
PGDM - Research & Business Analytics, Marketing, Operations
Lal Bahadur Shastri Institute of Management
Bachelor of Technology - Electronics and Telecommunication
Mody University
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