AMIR KHAN
Navi Mumbai
Summary
I am an experienced professional in Social Media Management, Digital Marketing, and Supply Chain Operations, with a proven track record in marketing analysis, brand monitoring, strategic procurement, and enhancing customer experience.
Overview
5
5
years of professional experience
Work History
Social Media Executive
AGR Knowledge Services Pvt. Ltd
Mumbai
01.2025 - Current
- Social media response management over client's official social-media handles and websites.
- Managed social media scheduling using tool Joyful App –Social Media tool).
- Responded to customer queries and complaints in a time-efficient manner.
- Monitored trends, hashtags, and competitor activity.
- Addressed fake reviews and spam content.
- Escalated customer feedback to internal teams for quicker resolutions.
Social Media Executive
Cerebrate Solutions Pvt. Ltd
Navi Mumbai
07.2023 - 01.2025
- Developed comprehensive online reputation management strategies.
- Monitored social media channels and reviews by using Simply360 –ORM tool).
- Produced reports to communicate ORM performance metrics.
- Monitored review sites and other online platforms for mentions of client brands, products, and key executives.
- Collaborated with cross-functional teams to address reputation challenges.
- Provided strategic guidance on proactive reputation management.
Supply Chain & Procurement Sr. Executive
Zenith Steel Corporation Pvt. Ltd
Navi Mumbai
01.2020 - 05.2023
- Led procurement activities, driving cost savings.
- Implemented inventory management strategies for optimization.
- Managed transportation and distribution operations.
- Coordinated with suppliers for on-time delivery.
- Prepared purchase orders and sales invoices.
- Followed up on payments through multiple modes.
Education
Master of Commerce (M. Com) -
University of Mumbai
MumbaiBachelor of Commerce (B. Com) -
University of Mumbai
MumbaiSkills
- Social media management
- Brand monitoring and analysis
- Sentiment analysis
- Supply chain operations
- Strategic procurement
- Vendor management
- Data analysis
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Social Media Executive
AGR Knowledge Services Pvt. Ltd
01.2025 - Current
Social Media Executive
Cerebrate Solutions Pvt. Ltd
07.2023 - 01.2025
Supply Chain & Procurement Sr. Executive
Zenith Steel Corporation Pvt. Ltd
01.2020 - 05.2023
Master of Commerce (M. Com) -
University of Mumbai
Bachelor of Commerce (B. Com) -
University of Mumbai
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