Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Amir Memon

Amir Memon

Associate Regional Manager
Pune

Summary

Dedicated and dynamic operation manager with 7 years of experience in overseeing daily operations, process improvement, and team development. Adept at driving customer experience initiatives, meeting performance targets, and ensuring efficient resource allocation. Proficient in analyzing data to identify opportunities for operational enhancements and cost-saving measures. Demonstrated ability to lead cross-functional teams, develop employees, and contribute to bottom-line growth.

Overview

7
7
years of professional experience
2
2
Certifications

Work History

Associate Regional Manager

Elasticrun
Pune
04.2022 - Current
  • Managing entire Ground Operations of Amazon's last mile and first mile DC for state of Maharashtra, as well as Flip-kart's last mile DC in Pune region, with staff of around 5 direct employees, 40 payroll-indirect employees, 350 (in-house), and 1250+ DA employees,
  • Handling overall 76 Distribution center in which 64 Last mile station, 2 First mile stations and 10 SLSP stations contributing volume of around 24 Lk shipment per month,
  • Implemented training programs for team members, resulting in improved skillsets and increased operational efficiency,
  • Met Upstream and Downstream connection requirements, exceeding target metrics set for DC's performance,
  • Led Process Excellence initiatives, overseeing progress on weekly basis and driving continuous improvement efforts,
  • Utilized data analysis to identify process bottlenecks, issues, and improvement opportunities, resulting in enhanced operational workflows,
  • Collaborated with cross-functional teams to ensure site capacity was optimally planned to manage peak events throughout year,
  • Formulated P&L plans and executed strategies to reduce overall DC's losses, achieving and maintaining targets,
  • Managed company budgets, monitored expenses, and implemented effective cost-cutting procedures to maximize financial efficiency,
  • Strategically maintained staffing levels to ensure operational requirements were consistently met,
  • Identified staff vacancies, executed recruitment processes, conducted interviews, and selected qualified applicants,
  • Developed and executed contingency management plans, ensuring preparedness for unforeseen operational challenges,
  • Designed and implemented employee grooming programs, nurturing talent and cultivating leadership skills within team.

Territory Manager

Elasticrun
Mumbai
04.2021 - 03.2022
  • Managing cost of entire zone- fixed plus variable, Cost optimization and process following as per SOP,
  • Team Management- handling team of around 15 direct employees and 450+ indirect employees,
  • Designing & Improving Processes: SOP adherence at all stations as per clients requirements with zero uncovered losses,
  • Anchor and POC of New project launching with commercial planning, expansion and costing of project,
  • Key deliverables include optimizing E-Commerce last mile and first mile delivery to customer, with efficient scorecard-i.e (Consistency- 9+ ), Zero unrecoverable loss,
  • Designing KP's, improving productivity, managing fixed resources, Planning capacity according to forecast and quality of delivery for all hubs across cities Selection of right Vendor to ensure smooth flow of shipments, quality of work and cost savings for Operations,
  • Performance management of team members, including coaching, recognition, disciplinary action, performance evaluations and grooming them to next level.

Team Leader

Elasticrun
Vasai
08.2016 - 03.2021
  • Groom PAs for next Level-Perform 1:1 discussion with Pas and DAs on regular basis, execute next level responsibilities by taking training and guidance from SM,
  • Clear reconciliation of shipment and cash with ageing of 0 % Reduced cost of overall station by optimal utilizing of resources Consistently maintaining Scorecard above 9.0,
  • Following up with 13 stations of Maharashtra for timely closure,
  • Timely closure of processed- EDD,BTS, CPT, Cash reconciliation from all stations,
  • Flashing performance report of all stations to senior manager.

Education

MBA - Operation Management

NMIMS Global School
Mumbai
06.2021 - 2023.06

BE - Mechanical engineering

JEIT,Nashik Pune University
Nashik
06.2012 - 2016.04

Skills

    Operation management

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Accomplishments

  • Successfully leaded Surat middle mile pop up sort centre "IPCS* & "MSTB* having the volume of 15 Lk per month,
  • Successfully launching team member(Expansion project lead) of Vijaywada middle mile sort centre "VGAU™ having the volume of 19.5 Lk per month,
  • Set a Benchmark in Performance for All Stations Operations-
    Scorecard consistency 9.5 + for all stations,
  • POD ka Badshah Award from amazon for MMCL station in Dec 2020,
  • Awarded as Extra mile award in Oct 21,
  • Recognized by STAR OF THE MONTH award in May-2022,
  • Awarded as Operation Excellence award in Nov 23

Certification

Lean six sigma Green Belt Certification course

Timeline

Lean six sigma Green Belt Certification course

03-2023

Associate Regional Manager

Elasticrun
04.2022 - Current

MBA - Operation Management

NMIMS Global School
06.2021 - 2023.06

Territory Manager

Elasticrun
04.2021 - 03.2022

The complete management Skill course

04-2020

Team Leader

Elasticrun
08.2016 - 03.2021

BE - Mechanical engineering

JEIT,Nashik Pune University
06.2012 - 2016.04

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Amir MemonAssociate Regional Manager