Amit Arya

Accountable manager Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

• Time Management
• Performance Review
• Absenteeism control
• Leadership Styles
• Coaching styles

• Vast Knowledge of DGCA CARS & Circulars
• Well Coordination with Officials of Ministry of Civil Aviation (MOCA) & DGCA
• Well Coordination with BCAS Officials.
• Ample experience of Non Schedule Flight Operations and Sales.

• Manager Operations, Director Security & Commercials, 06/2021, Present, EMSOS Aviation Pvt Ltd, Processing of CAP 3300 (NSOP Process), Approval of company security program, Security Clearance of Company Directors., Approval & processing of Operations Manual, Approval of all Post Holders from DGCA, Permission to Acquire / Import of Aircraft, Manage all actions/activities of intensive Charter Sales, Direct Liaison with all DGCA officials for CAP process, Managing Flight Crew Trainings
• Manager Operations & Commercials, 12/2016, Present, Saarthi Airways Private Limited, Additional Task for DGCA Licensing, Manage all actions/activities of Charter Sales, Generate new business with direct clients by building & maintaining trust., Establish the charter sales plan and strategy in accordance with India existing business models, Recognize changes within the aviation industry, adjust business plan & strategy in conjunction with market trends/conditions, Outsource aircraft as requested by clients., Anytime admittance to the Headquarters of Political Parties for arranging charters & Election Flying., Responsible for Crew Rostering, Managing Crew Trainings, Managing all operational Flight Records, Conducting all VIP Flying, Solely Managed all major election flying, General election 2019, UP Election 2017, MP Election 2018, Karnataka Election 2019, Maharashtra Election 2019, West Bengal Election 2021
• Corporate Relationship Manager, 01/2014, 11/2015, IBS (A Channel Partner of Bharti Airtel), Follow up with the major clients in Delhi NCR to collect backlog over 0-30, 30-60, 60-90 or 90+ days and reconcile The account in order to streamline the customer base., Interfacing with corporate customers at all levels within the group and among clients to smoothen the hick-ups during the 0-30, 30-60, 60-90, or 90+ days collection process., Streamlining the billing process of corporate customers & handling corporate collection by solving their disputes, and queries and maintaining long-term relations with the corporate customer., Handling major & large Accounts to ensure timely collection and bad debts recovery and resolution of customer disputes., Visiting corporate customers and building relationships.
• Manager (Sales/Marketplace), 11/2011, 09/2013, Gizmeup.com (Online shopping company), Accomplishes marketing and sales., Achieves marketing and sales operational objectives., Meets marketing and sales financial objectives., Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans., Identifies marketing opportunities by identifying consumer requirements., Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities., Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities., Provides information by collecting, analyzing, and summarizing data and trends., Protects the organization's value by keeping information confidential.
• Asst Manager V Customer, 08/2010, 11/2010, Achieving the process level requirement, Preparing Ops reports daily internal & external, Handling supervisory calls, Traffic adherence, Preparing Attendance and Absenteeism Report on Daily Basis., Barging calls giving feedback and Development Action Plan to excel further., Taking feedback from the new joiners in cases of any issues and concerns, Preparing overall performance report of the agent on daily basis which involves AHT, Call Quality, evaluation score, Schedule Adherence etc...
• Asst. Manager Sales, 12/2008, 05/2010, Alfa Future Retails Private Limited. (Future Group), Handling store operations, Recruiting and training staff, Drafting in-house communications, Implementing sales strategies, Managing Health and Safety requirements, Doing cost management, Resolving interpersonal conflicts among staff members, Preparing budgets, Meeting sales targets, Meeting with clients, Reviewing sales report

• Date of Birth: 12/25/1987
• Marital Status: Married