AMIT BANSAL
Jaipur
Summary
Successful educator with eight years of student success management, coaching, and program building expertise. Successfully designed and managed programs, increased enrollment, and engaged students. Can create and implement operational plans, SOPs, and thorough monitoring frameworks for program success. Excellent LMS management skills to boost course delivery and user engagement. Strong led teams and coordinate across departments to achieve strategic goals.
Overview
8
8
years of professional experience
Work History
Student Success Manager
Leap Advantage
Bangalore
08.2023 - 05.2024
- Created and launched the Leap Ambassador Program, increasing enrollment by 16% and generating 1.2 Cr in revenue
- Improved student engagement through new learner-centric sessions, resulting in better support
- Created a robust M&E framework based on KPIs and KRAs, ensuring systematic tracking and assessment of program effectiveness
- Developed and implemented SOPs, comprehensive operational plans, and detailed draft guidelines
- Managed Learning Management Systems (LMS) to deliver and track programs, ensuring efficient user engagement and comprehensive reporting
- Led a team of three in the planning and execution of projects and building processes
- Worked closely with the Leadership team to design and implement new programs that align with strategic objectives
- Spearheaded communication with partner U.S Universities, leading to the successful launch of six programs within five months and enhancing partnerships
- Collaborated across multiple teams to conduct webinars and mentoring sessions, equipping students with crucial upskilling opportunities
Mentorship and Innovation Manager
Masters’ Union
Gurugram
11.2022 - 08.2023
- Spearheaded the Student Mentorship Program, overseeing a team and developing operational workflows to ensure impactful student engagement
- Developed SOPs, operational plans, and guidelines, and established an M&E framework aligned with KPIs and KRAs to ensure systematic program evaluation and effectiveness
- Within three months of launching the Mentorship Program, conducted over 500+ sessions and facilitated job placements for 10+ students via referral initiatives
- Conducted data analysis to drive key strategic changes that improved mentorship quality
- Implemented and maintained Learning Management Systems (LMS), optimizing course delivery, user experience, and analytics for continuous improvement
- Worked on the annual report generation and streamlined AACSB accreditation documentation processes, ensuring compliance with international standards
- Optimized existing processes and operations, implementing streamlined workflows that improved efficiency and reduced bottlenecks.
Senior Learning Coach
Stayqrious India Pvt Ltd.
Bengaluru
08.2020 - 11.2022
- Facilitated students' acquisition of 21st-century skills and coding expertise through tailored learning strategies
- Monitored student accomplishments and identified learning gaps, creating targeted action plans to enhance outcomes
- Supervised a team of 11 Learning Coaches, providing mentorship and ensuring consistent, high-quality support
- Directed comprehensive project management activities, from planning to execution, ensuring timely and successful completion
- Maintained an NPS above 8 for the cohort by implementing proactive feedback mechanisms and learner-centric support
- Addressed parent queries efficiently by coordinating with other teams to provide swift solutions
- Sustained a student retention rate above 50% by analyzing data and launching strategic initiatives to improve engagement.
Associate
Teach For India
Delhi
07.2020 - 10.2020
- Managed government and community partnerships, empowering Fellows to create a supportive ecosystem in schools and communities through coaching and strategic interventions
- Coached and supported Fellows and Program Managers in stakeholder management and conflict resolution, fostering collaborative relationships
- Reviewed 25 applications and conducted 19 interviews as a member of the Selection Reviewer Committee, ensuring high-quality candidate selection
- During COVID, provided on-ground support to over 160 families and 2,000 students by coordinating device and ration distribution initiatives.
Fellow
Teach For India
Delhi
06.2018 - 05.2020
- Mentored 65 tenth-grade students, delivering value-based experiential learning that fostered skills in ownership and public speaking
- Drove a 23% improvement in Math and an 18% increase in Science over 1.5 years
- Selected as a Transformational Impact Journey (TIJ) Fellow among 500+ Fellows, recognizing outstanding mentorship
- Participated in a panel discussion titled 'Teaching Science and Igniting Minds,' which aired on DD National
- Served on the Student Leadership Committee, organizing 31 masterclasses for the Delhi KER Regional Summit
- Managed the effective operation of the Khoj Basti learning center, increasing weekly learning hours by 40%
- Implemented a career awareness program in partnership with the Arthan Foundation, providing clarity on career paths to 26 students
- Secured 1.2 lakh through crowdfunding to improve learning center infrastructure and establish a library
- Co-planned and established two smart classrooms with the Principal, enhancing technological learning.
Senior Engineer II
LG Electronics India Pvt. Ltd.
Greater Noida
08.2016 - 05.2018
- Implemented and managed the Global Service Front System IT project across 42 branches in India, delivering training to over 5,000 service engineers and 50+ area managers
- Designed the layout for the LG Service and LMS apps, launching an SMS marketing campaign that resulted in 100,000 downloads on the Google Play Store within six months and facilitated over 5,000 service calls through the app
- Received early promotion (within six months) for effectively implementing the GSFS project.
Education
PGDSRD - Rural Development
National Institute of Rural Development And Panchayati Raj
12-2022
BE - Electrical Engineering -
Thapar University
07-2016
12th Grade -
Subodh Public School
07-2011
10th Grade -
Subodh Public School
07-2009
Skills
- Strategic Planning
- Training and Facilitation
- SQL
- Python
- Operations Management
- Project Management
- Program Management
- Stakeholder Management
- MS Excel, MS Powerpoint
- Team Management
Timeline
Student Success Manager
Leap Advantage
08.2023 - 05.2024
Mentorship and Innovation Manager
Masters’ Union
11.2022 - 08.2023
Senior Learning Coach
Stayqrious India Pvt Ltd.
08.2020 - 11.2022
Associate
Teach For India
07.2020 - 10.2020
Fellow
Teach For India
06.2018 - 05.2020
Senior Engineer II
LG Electronics India Pvt. Ltd.
08.2016 - 05.2018
PGDSRD - Rural Development
National Institute of Rural Development And Panchayati Raj
BE - Electrical Engineering -
Thapar University
12th Grade -
Subodh Public School
10th Grade -
Subodh Public School
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