Amit Gulati
Solution Delivery Lead
Greater Noida,UP
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
10
10
Certificates
3
3
Languages
Skills
Solutions delivery
undefinedTechnical Skills
- Microsoft Azure Active Directory (Entra)
- Microsoft Conditional Access
- Microsoft Endpoint Manager (Intune)
- Windows Autopilot Deployment
- Microsoft Security & Compliance
- Microsoft Information & Governence
- On Premises Active Directory Migration and Upgradation
- Migration Expertise (Mail Migration, Files Migration)
- Handson Experience of 3rd Party Tools (Quest, Bititan, SysTools)
Awards & Recognizations
· Best in Cloud Solution Delivery 2021 from Crayon Software Experts India Private Limited
· Letter of Appreciation from IIHMR University in July 2020
· Certificate of Participation in COVID 19 Contact Tracing from John Hopkins University
· Certificate for Runners up in New Innovation Project from Computer Society of India
Work History
Solution Delivery Lead
Crayon Software Experts India Private Limited
Noida, Uttar Pradesh
01.2023 - Current
- Leading the design and delivery of end-to-end Microsoft 365 solutions, including Microsoft Endpoint Manager, Microsoft Azure Active Directory, Microsoft Defender for Endpoint, Microsoft Defender for Office 365 for a wide range of clients across industries.
- Collaborating with stakeholders to gather business requirements, conducted workshops, and created comprehensive solution architectures tailored to client needs and objectives.
- Managing the implementation of Microsoft 365 solutions, ensuring seamless integration with existing IT infrastructure while maintaining a focus on security and data protection.
- Provided technical leadership and guidance to cross-functional teams, driving successful project completion within budget and timeline constraints.
- Developed governance frameworks, best practices, and adoption strategies to facilitate smooth user onboarding and promote consistent utilization of Microsoft 365 tools.
- Conducting training sessions for end-users and IT administrators, fostering user adoption and empowering teams to maximize the benefits of Microsoft 365 offerings.
- Acted as a subject matter expert, staying updated with the latest Microsoft technologies and industry trends, and advising clients on potential enhancements to their existing solutions.
- Total numbers of Project delivered 50 in multiple sectors like Manufacturing, IT, Textile industry with more than 100 thousand End users.
Cloud Solution Engineer
Crayon Software Experts India Private Limited
Noida, Uttar Pradesh
08.2021 - 01.2023
- Led Microsoft Enterprise Mobiltiy & Security deployments for more than 30 clients, ranging from small businesses to large enterprises, providing tailored solutions to meet unique requirements and security needs.
- Conducted comprehensive assessments of clients' existing IT infrastructures to identify opportunities for Enterprise Mobiltiy & Security integration and device management optimization.
Designed and implemented Enterprise Mobiltiy & Security policies and configurations to support device enrollment, application management, and conditional access, enhancing overall security posture. - Collaborated with cross-functional teams, including IT administrators, security experts, and end-users, to ensure seamless integration and adoption of Enterprise Mobiltiy & Security across the organization.
- Assisted in migrating on-premises management systems to Enterprise Mobiltiy & Security cloud-based solutions, streamlining device management, and reducing operational overhead.
- Provided post-implementation support and troubleshooting to address technical issues, optimize performance, and maintain a high level of customer satisfaction.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager IT
G R Infraprojects
Gurugram, Haryana
10.2020 - 08.2021
- Played a key role in the design and deployment of Microsoft 365 solutions, encompassing Exchange Online, SharePoint, Teams, Microsoft Endpoint, and Mail Migration of 3200 Users Email Migration from ICE Warp to Office 365
- Led migration projects from on-premises environments to Microsoft 365 cloud services, ensuring minimal disruption and seamless data transition.
- Provided end-user training and documentation to facilitate the successful onboarding of Microsoft Endpoint-managed devices, promoting user productivity and adherence to security protocols.
- Collaborated with the IT support team to troubleshoot and resolve Microsoft Endpoint- related issues, maintaining high level of user satisfaction and productivity.
- Participated in Microsoft Endpoint pilot programs, evaluating new features and functionalities to recommend enhancements and improvements for a more robust endpoint management environment.
- Assisted in integrating Microsoft Endpoint with other Microsoft 365 services and third-party applications, facilitating a unified and secure end-user experience.
- Maintained documentation of Microsoft Endpoint configurations, policies, and procedures for reference and compliance purposes.
- Managed team of 25 peoples PAN India
Manager Systems & Software
IIHMR University
Jaipur, Rajasthan
08.2019 - 10.2020
- Led and managed multiple Modern Workplace mail migration project and ensure smooth transitions from Google Workspace to Office 365.
- Provided hands-on technical expertise and support during migration activities, troubleshooting issues, and ensuring a successful migration outcome.
- First time ever with 100% success of online admissions during The COVID 19 Pandemic Situation using No Paper Form CRM, Zoom Meeting for Online GD/PI & Mettl Platform for Online Entrance Examination.
- Created a comprehensive online system for managing academics and exams (Microsoft Teams for Online Classroom & Diversified Solutions Examination Tool).Strengthened ERP Solution at IIHMR University
- Created the prototype and launched the new website of university.
- Provide User Training for MS Teams, Office 365 to Faculty, Staff, and Students
- Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss
- Created and maintained policy documentation on troubleshooting systems, detailing best practices and inherent goals.
Technical Consultant, Senior Advocate
Office of Gopal Subramanium
New Delhi, Delhi
10.2014 - 09.2017
- Management of Office 365 E1 Email Solutions.
- Developed the Case Management software for the chambers.
- Developed the E-documentation system of court document on PROVAKIL Cloud CRM Manager
- Developed and provided technical solutions for day-to-day operations.
- Oversaw installation of software programs and hardware systems to meet
- Recommended technology upgrades and complementary products to improve security.
Manager IT
Educomp Raffles Higher Education Ltd
Greater Noida, Uttar Pradesh
08.2010 - 10.2011
- Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Wrote policy, procedure and manuals governing internal IT use.
- Closely collaborated with project members to identify and quickly address problems.
- Implemented and managed wireless devices, network infrastructure, Moodle LMS, Microsoft IT Academy, Talisma ERP
- Oversaw IT department operations, training, daily performance of computer systems and immediately responded to issues to keep network up and running.
Network & System Administrator
Positive Moves Consulting
Gurgram, Haryana
01.2005 - 08.2010
- Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.
- Contributed to implementation and support of Hirecraft ERP.
- Monitored MS Windows 2003 & MS Exchange 2007 servers and escalated technical issues beyond scope to maintain optimum up-time.
- Providing PAN India & International support (Mumbai, Singapore, Hong Kong, Paris, Bangalore).
- Provided firewall and VPN management, Cisco ASA 5510 security and incident response.
- Recommend and evaluate purchase of IT Assets.
- Maintaining IT Inventory.
IT Executive
Master Technologies
New Delhi, Delhi
07.2003 - 12.2004
- Installation & Implementation of Software's.
- Assembling and Installation of Old and New Computers and Laptops.
- Firewall & Router Configuration
- Active & Passive Networking Support
Education
MBA - IT & Telecom
National Institute Of Business Management
New Delhi 08.2007 - 07.2009
Bachelor of Commerce -
Delhi University
New Delhi 07.2001 - 11.2005
Certification
GNIIT Certified Software Development Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Solution Delivery Lead
Crayon Software Experts India Private Limited
01.2023 - Current
Cloud Solution Engineer
Crayon Software Experts India Private Limited
08.2021 - 01.2023
Manager IT
G R Infraprojects
10.2020 - 08.2021
Manager Systems & Software
IIHMR University
08.2019 - 10.2020
Technical Consultant, Senior Advocate
Office of Gopal Subramanium
10.2014 - 09.2017
Manager IT
Educomp Raffles Higher Education Ltd
08.2010 - 10.2011
MBA - IT & Telecom
National Institute Of Business Management
08.2007 - 07.2009
Network & System Administrator
Positive Moves Consulting
01.2005 - 08.2010
IT Executive
Master Technologies
07.2003 - 12.2004
Bachelor of Commerce -
Delhi University
07.2001 - 11.2005
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