Amit Krishnakumar Joshi
Thane
Summary
Dynamic leader with extensive experience at Orange Business Services, driving growth in security consulting and expanding teams. Expert in enterprise network design and project management, I successfully increased project participation and revenue potential. Adept at fostering client relationships and delivering innovative solutions, I excel in strategic planning and team development. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals. Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Manager for Consulting Services
Orange Business Services
07.2019 - Current
- Working with Orange Business Services July 2019. Project BASF OG, DSM, Saipem.
- Heading the Consulting practice of Security Observability Domain in India.
- As the leader of the Security and Observability consulting practice in India, I have driven significant growth and innovation in both domains.
- Expanded Capabilities: Strengthened expertise in Palo Alto, Zscaler, Checkpoint, and Fortinet within the India consulting team.
- Upskilling & Team Growth: Expanded the team from 5 to 20 consultants by designing and delivering targeted, technology-focused training programs. Increased billable consultants from 2 to 7 over two years, significantly enhancing delivery capacity and revenue potential.
- Project Growth: Increased the number of security projects from 2 to 7, while also bringing 3 additional Consulting FTEs to India.
- Major Projects: Successfully expanded consultant participation in projects for PMI, Heineken, and Vesuni.
- Global Demonstrations: Presented and demonstrated our security capabilities to stakeholders across APAC, EMEA, and the Americas, including the OCD.
- Innovative Contributions: Delivered groundbreaking projects for the India team, such as the PMI Prisma SASE implementation and Heineken’s firewall deployment in the cloud with VPN tunnel migration.
- New Business Conversion: Effectively converted new security opportunities into long-term consulting FTE engagements.
- Visited at BASF Client campus Mannheim, Germany for consulting purpose around 2 months.
- Working on Complex Security design requirements, requested by BASF client.
- Collaboration Initiation: Established a strong collaborative relationship with the APAC consulting team to drive new consulting business opportunities. This involved coordinating efforts to manage multiple RFPs, conducting various POCs, and providing accurate LOEs for high-profile projects such as ISOS, OCBC, Aspire, and others.
- Adopted a customer-centric approach to deeply understand client business challenges and deliver value-driven solutions. Identified and capitalized on new opportunities within existing projects, such as Heineken and DSM, by leveraging customer insights and feedback.
- Business Enabler Development: Guided consultants to become business enablers, driving new opportunities with key clients such as Akzonobel and GSK, particularly in ISE and Zscaler solution deployments.
- ASPIRE project: Manage the migration of 2 data centers and 12 spoke sites to Fortigate SDWAN, with complete ownership of design and build. The project was highly praised by the customer.
- SCB Zoom AV: Managed and Delivered this new and unique project, earning recognition from the customer and APAC team. This success led to new opportunities like the ISOS UC projects.
- ISOS SDWAN: Designed and delivered a FortiGate SDWAN solution for 5 data centers and 62 spokes, completing 70% of the project (with the 3 Consultant team) within aggressive timelines, much to the customer's satisfaction.
- OCBC Project: Managing the design and build for a global project with 3 data centers, 29 spokes, and 2 sites in China. This is the first consulting and build project of its kind for Orange Business, with the India team playing a crucial role.
- DSM Project: Over the past 3 years, I have expanded the DSM consulting team from 5 to 10 FTEs, delivering two cloud opportunities successfully.
- Heineken Project: Extended the team from 3 to 5 consultants for H1 2024, while also managing the project for 3 years and securing the role of network lead consultant for the India team.
Network & Security Manager
Fujitsu Consulting India Pvt. Ltd
Pune
05.2014 - 07.2019
- Company Overview: Fujitsu Consulting India Ltd is having offshore development center and RIM infrastructure management.
- Leading 'Network and Security IT-Infrastructure' team from Pune Headquarter to deliver the connectivity within India offices and global Geographical Area. Managing Enterprise Network Operation and yearly Budget for IT network and Security Infrastructure. Handle Incident management, Change management, along with Business Resilience.
- Working with Fujitsu Consulting India as Network and Network Security Manager and handling team size of 9 Engineers and one Team lead.
- First point of contact for network connectivity and security for critical clients of Fujitsu Consulting India.
- Responsible for yearly budgeting for IT infra including Network and Network security.
- Responsible for Internal and external Audit, VAPT, Client Security Audit, ISMS audit of the Company.
- Responsible for Internal and external Voice Telephony and Wifi Infrastructure at Fujitsu Consulting India.
- Planning and designing of network for Client projects as per requirement of Client and working on commercials proposal for Client connectivity.
- Managed complete project of new Data Center implementation with 70+ Racks space in Pune Facility. Implementing and Designed Data Center with Racks design, Passive Cabling, Communication Room design, Switching Design, Data Center Cooling standards, Etc.
- Implemented and managing Juniper SSL VPN MAG 6610.
- Working with most of the OEM’s Including Check point, Palo Alto, Juniper, Cisco, and Brocade.
- Administrating and managing firewalls like Palo Alto 3020/3050, ASA, Juniper, Checkpoint, etc.
- Handling data center and Client Network of various clients as per client contract.
- Design and maintaining logical and physically isolated networks of various clients with Firewalls, L3 devices and L2 devices.
- Administrating and managing around 40+ IPsec tunnels for various clients.
- Handling L4 escalations for Inbound and outbound VPN issues.
- Participate in kickoff meetings with clients to discuss best connectivity options and backup plans.
- Planning and designing network and security for client projects and as per infrastructure need.
- Creating Documentation and presentation of Network connectivity and security for various clients.
- Implement recommendations based on assessment and audits using best practices, industry trends and standards.
- Managing MPLS, Internet, International MPLS like Global WAN.
- Administration and managing Net flow analyzer, Firewall analyzer, Solarwind, MRTG etc.
- Vendor Management.
- Handled Heterogeneous network with variant products of Cisco, Juniper, Checkpoint, Palo Alto, Fire-Eye.
- Evaluated SDWAN technology across Fujitsu global.
- Design and Implemented Cisco NAC solution on wireless infrastructure at India GDC.
- Design and Implemented centralized Cisco 5520 Wireless controller at India GDC.
- Fujitsu Consulting India Ltd is having offshore development center and RIM infrastructure management.
Principle Support Engineer
NETSCOUT System India Pvt. Ltd
Pune
04.2012 - 05.2014
- Worked on various NetScout Products like, Infinistream, Performance Manager, nGenius Subscriber Intelligence, Flow Collector.
- Troubleshooting on various NetScout Products like, Infinistream, Performance Manager, nGenius Subscriber Intelligence, Flow Collector.
- Good Understanding of 3G control protocols like, GTP and SCTP and having a good Knowledge of 3G protocols on Packet Levels. Working with 1-Tire International Service Provider in Europe Region.
Consultant- Network Engineer
ENLACE Solutions
Pune
08.2011 - 03.2012
- Worked with 6509 L3 switches (including VSS), 3750 series 2960 series switches and Cisco 1800, 2800 series ISR routers.
- Actively involved in migration of Juniper Net-screen firewall to checkpoint.
Technical Support Engineer-Level 2
INSPIRA Enterprise India Pvt. Ltd
Mumbai
12.2009 - 07.2011
- Worked with Modular layer 3 switches 7500E and 5500-EI, 3COM Firewall F-1000E, F-1000S.
- Handle assignments in the Configuration & Administering of Networking Technologies like Router-to-Router and Firewall-to-Firewall VPN,VLAN’s on L2/L3 3Com Switches, VLAN’s, Routing protocols (RIP, IGRP, EIGRP, OSPF), WAN protocols for leased lines, Frame relay, Cisco Routers with Ingress and Egress filtering, ISDN as backup for leased line.
- Entire Campus network implementation including Internet, MPLS, Wireless, Voice services.
- Mostly worked on 3COM and HPE Products.
- Trouble shooting ISDN related problems.
Senior Network Engineer
CSS Corp Pvt. Ltd
Chennai
12.2008 - 09.2009
- Garnered hands on experience in working on Juniper SSL/VPN Products SA-700, SA-2000, SA-4000, SA-6000, SA- 6500.
- Adroitly handled client complaints regarding Network and Router configurations and interacted with international customer regarding their technical issue.
- Good understanding on trace files, log files. Accountable for providing technical support in high-volume, 24x7 environment & coordinating technical issues involving network, hardware, and operating systems.
Technical Support Engineer
NOVELL India Pvt. Ltd
Mumbai
04.2007 - 10.2008
- Instrumental in providing support on Novell GroupWise Mailing System.
- Responsible for taking remote console of International customers’ Mailing server for Implementation, migration and troubleshoot the issue.
Network Engineer
SMARTNET Technology India Pvt. Ltd
Mumbai
04.2005 - 04.2007
- Worked with 3500 series L3 switches, 2900 series switches and Cisco 2600, 3600,1700 series & 1841 , 2841 series ISR routers.
- Handle assignments in the Configuration & Administering of Networking Technologies like Router-to-Router and Pix-to-Pix VPN,VLAN’s on L2/L3Cisco Switches, VLAN’s and VTP on Cisco switches, Routing protocols (RIP, IGRP, EIGRP, OSPF), WAN protocols for leased lines, Frame relay, Cisco Routers with Ingress and Egress filtering, ISDN as backup for leased line.
- Worked on several xDSL technologies like ADSL, VDSL , SHDSL.
- Involved in the Design and Installation of Fiber Network and Installation of Wireless Network.
System Engineer
MEGAWARE Technologies Pvt. Ltd
Mumbai
09.2002 - 04.2005
- Microsoft Windows 2k/2k3 System/Network Administration: Installation and configuration of Windows server with ADS. Planning, Setting and managing DHCP and DNS servers.
- Managing and Administering User accounts, assigning Group policies for computers and users.
- Cisco Networking: Management of Cisco Routers 1700, 2950 switches and Pix 506E.Configuring and Administering VLAN’s on L2Cisco Switches.
- Troubleshooting of all network Problem related with windows 2000 & routers and Coordinating with ISP for Leased Line issues.
Hardware and Network Engineer
SAN COMPUTERS
Mumbai
09.2000 - 09.2002
- Involved in assembling New PC and installation of Installations of Networking O.S. like Novell 5 & Windows NT.
- Expert in deftly trouble-shooting systems and computer peripheral and diagnose faults in the systems.
Education
B. Sc. IT -
Sikkim Manipal University
09.2009
Advance Diploma in Computer Hardware & Networking -
Jetking Institute
Thane06.2001
N.C.T.V.T -
Godrej & Boyce Ltd
01.1998
I.T.I. - Trade [Machinist]
Thane
Thane07.1995
S.S.C. -
Bombay Board
03.1993
Skills
- Enterprise Network Design and Implementation
- Security design
- Team leadership
- Project management
- Managing Enterprise Network Operation
- Managing yearly budgeting for IT Network infrastructure
- EIGRP
- OSPF
- BGP
- HSRP
- GLBP
- VRRP
- Multicast
- STP
- RSTP
- MST
- VTP
- Virtual LAN
- ACLs
- IPSec Tunnels
- Cisco
- Checkpoint
- Juniper
- Palo Alto
- 3COM
- NetScout
- Client engagement
- Business development
- Effective communication
- Collaboration skills
- Customer-focused solutions
- Strategic planning
- Continuous improvement
- Multitasking Abilities
- Time management
- Policy and procedure development
- Team building
- Verbal and written communication
- Emergency response
- Cost reduction
- Budget control
- Positive attitude
- Process improvement
- Problem-solving abilities
- Problem-solving aptitude
- Budget management
- Idea development and brainstorming
- Employee coaching and mentoring
- Cross-functional teamwork
Certification
- CCNA, CSCO11429863, 01/11
- CCNP, CSCO11429863, 01/11
- JNCIA, JNCIA (SSL VPN), 09/09
- CNE, Novell Netware 6.5, 09/07
- MCSE, MS Windows 2000, 06/04
- CCSA, Checkpoint R80, 02/20
- CCSE, Checkpoint R80, 03/20
- CEH, ECC4938021567, 06/20
- ECSA, ECC7815406932
Languages
- English, Fluently
- Hindi, Fluently
- Marathi, Native Language
Hobbies and Interests
- Playing Table Tennis
- Chess
- Trekking
Personal Information
Date of Birth: 05/10/78
Core Expertise
- Enterprise Network Design and Implementation
- Managing Enterprise Network Operation
- Managing yearly budgeting for IT Network infrastructure
- Routing Protocols: EIGRP, OSPF, BGP
- First Hop redundancy protocols: HSRP, GLBP, VRRP
- Multicast, STP, RSTP, MST, VTP, Virtual LAN, ACLs, IPSec Tunnels
- Cisco, Checkpoint, Juniper, Palo Alto, 3COM, NetScout
Affiliations
- ree
Accomplishments
- errer
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Manager for Consulting Services
Orange Business Services
07.2019 - Current
Network & Security Manager
Fujitsu Consulting India Pvt. Ltd
05.2014 - 07.2019
Principle Support Engineer
NETSCOUT System India Pvt. Ltd
04.2012 - 05.2014
Consultant- Network Engineer
ENLACE Solutions
08.2011 - 03.2012
Technical Support Engineer-Level 2
INSPIRA Enterprise India Pvt. Ltd
12.2009 - 07.2011
Senior Network Engineer
CSS Corp Pvt. Ltd
12.2008 - 09.2009
Technical Support Engineer
NOVELL India Pvt. Ltd
04.2007 - 10.2008
Network Engineer
SMARTNET Technology India Pvt. Ltd
04.2005 - 04.2007
System Engineer
MEGAWARE Technologies Pvt. Ltd
09.2002 - 04.2005
Hardware and Network Engineer
SAN COMPUTERS
09.2000 - 09.2002
B. Sc. IT -
Sikkim Manipal University
Advance Diploma in Computer Hardware & Networking -
Jetking Institute
N.C.T.V.T -
Godrej & Boyce Ltd
I.T.I. - Trade [Machinist]
Thane
S.S.C. -
Bombay Board
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