Amit Kumar
Logistics And Supply-chain
Noida
Summary
Warehouse professional with over 13 years of experience in logistics and supply chain management, showcasing a strong track record in organizational efficiency and personnel management. Achieved a 15% reduction in operating costs while enhancing customer satisfaction through effective staff coordination and optimized warehouse layouts. Expertise in developing robust inventory management systems and maintaining high standards of safety and quality. Attention to detail and the ability to work independently contribute to a consistently productive and reliable warehouse environment.
Overview
14
14
years of professional experience
1
1
Language
Work History
Assistant Manager
Shadowfax Technologies Limited
Noida
09.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed 40+ clients , ensuring SDD / On time deliveries .
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Senior Executive
Zomato Hyperpure (SCM)
Kolkata
08.2024 - 08.2025
- Currently looking GRN, Putaway, Inventory, Inbound and Outbound & Dispatch.
- Manage courier partner for out of city materials.
- Manage inventory levels and ensure accuracy.
- Organize and maintain warehouse space.
- Utilize warehouse management system for data entry.
- Train and supervise new team members.
- Implemented new inventory management system.
- Achieved 99% accuracy in order fulfillment.
- Ensure all partners in the supply chain are working effectively and efficiently to ensure smooth operations.
- Handling SDD (Same Day Delivery) & NDD (Next Day Delivery).
- Planning routes and load scheduling for multi-drop deliveries of restaurants.
- Proper Guide to staff for Unloading / Loading & data entry in System.
- Stock Tally with physical and system per day.
- Maintained inventory and logistics for smooth operations.
- Ensure Daily closure of escalations and dispute cases.
- Solve customer queries within a time period to make happy relations with the company and customers to grow the business of both organizations.
Senior Lead
Shadowfax Logistics Pvt Ltd.
Noida
10.2018 - 07.2024
- I was handle entire B2B, E2E, D2C Operations.
- I was handle multiple branches of Delivery Centre.
- Delivery Pickup & RTO of the shipments within TAT period.
- I was Looking POD & POD Closure with Client.
- I was handle Multiple Locations of Pickup & Delivery of Samsung, Lava, Oppo, Myntra, Reliance, HUL, Flipkart, Vivo, Realme ETC.
- I was handle 65 off role manpower and 5 on role here with this organization.
- I was handle all 30 fixed Vehicles movements for pickup & dispatch. Also coordinate with transport vendor whenever suddenly increase load volume for takes adhoc market vehicle.
- I was handle complete MIS or all Google drive like pickup & dispatch sheet.
- I was handle all entire Operation like pickup to till delivery status & OFD, In transit Verification of transportation bill of month wise & vehicle follow-up daily basis.
- Ensuring Document verification which I had load received from pickup point and physically received.
Senior Executive
Busy Bees Logistics Pvt. Ltd.
Delhi
07.2016 - 08.2018
- Handle operations inbound and outbound & booking Process.
- Shipment processing operations and ensuring timely delivery to customers to achieve high client satisfaction.
- Maintain breach control with Zero failure as per design cut-off.
- I was handle more than 90k-1.10ac shipments processing & Maintain Connections.
- Coordination and follow up with the Manager regarding Improvement under work areas.
- I was handle more than 3000 - 4000 bags for DEL+NCR connection from hub.
- I has handling RTO centre around 25000 to 45000 shipments per day.
- Making Bag of shipments, Coordination with Co-Loader. Documentations coordination With Airport & line Haul Operation for connection.
- Spearheading the manpower management & ensuring availability of required manpower.
- Ensure the orders are moved out in the same day for delivery.
- Interacting with the customer service team for high Escalation Delivery & Pickups.
- Tracking the orders from first mile to last mile, Delivery efficiency, pickup efficiency.
- Taking Care List Mile & First Mile of Multiple Clients.
- Ensuring and making of daily MIS reports on daily Basis.
- Ensuring the daily report sharing with Manager of Delivery & Pickup.
Operation Crew
Red Express Logistics Pvt. Ltd.
Delhi
03.2014 - 08.2016
- Responsible for North Transit Hub Operation. Transportation Local Coordination transport Planning.
- Team Handling, Coordination with Co-Loader. Documentations coordination With Airport Operation.
- Day to Transport Management local DC Connection on time.
- Responsible for dispatch all DEL-NCR branches materials within TAT. Responsible for Manage vehicle, route plan & arrange vehicle for all warehouses for dispatch their Materials.
- Responsible for all Ex-Del North & East Connection.
- Responsible for Reverse logistics for Rto & Returns segments.
- Vendor management for Reverse Logistics for RTO & Return shipments.
Logistics Executive
Holisol Logistics Ltd. Pvt.
Delhi
07.2015 - 08.2016
- Responsible for Last mile Operation.
- Handle a Big team of Delivery Boys.
- Take care of Next day delivery (Priority Delivery).
- Responsible for the COD Deposit On Bank on daily basis.
- Shared report of delivery to Manager on daily basis.
Operation Assistant
DTDC Courier Pvt. Ltd.
New Delhi
03.2012 - 07.2014
- Taking care of booking counter.
- Used to Go To Mumbai every day with Courier's Goods.
- I was Handle POD and RTO shipments.
Education
Bachelor of Arts - Geography
Magadh University
Bodh Gaya 04.2001 -
Skills
Last Mile Delivery , First Mile Pickup , Transportation Management , E-Commerce, Logistics, and Inventory Management, FMCG , Perishable goods , Cold chain ,Expense Management, Vendor Management , MIS & Documentation
Interests
Music, Books
Timeline
Assistant Manager
Shadowfax Technologies Limited
09.2025 - Current
Senior Executive
Zomato Hyperpure (SCM)
08.2024 - 08.2025
Senior Lead
Shadowfax Logistics Pvt Ltd.
10.2018 - 07.2024
Senior Executive
Busy Bees Logistics Pvt. Ltd.
07.2016 - 08.2018
Logistics Executive
Holisol Logistics Ltd. Pvt.
07.2015 - 08.2016
Operation Crew
Red Express Logistics Pvt. Ltd.
03.2014 - 08.2016
Operation Assistant
DTDC Courier Pvt. Ltd.
03.2012 - 07.2014
Bachelor of Arts - Geography
Magadh University
04.2001 -