AMIT KUMAR BALMIKI

● Responsible for Fulfillment Center layout planning, assets planning, and capacity planning, on

boarding of WMS to Fulfilment Center live by handling FC Operations like Inbound and Outbound

And inventory management transactions.

● Ensure 100% on time picking and packing completion, to make sure timely handover of packed HUs

and Totes to transportation and dispatch team for dispatch activities.

• Improving on inventory management and procedures and team handling.

● Planning Shelf-life Audit for the perishable inventory and arranging consolidated sale

for expired inventory.

● Allocate the man power to work as per zone picking, and set the productivity targets to 3PL.

● Recruitment and training of warehouse staff along with operations planning.

• Trained staff in till management practices including reviewing and reconciling daily transactions
• Monitored compliance with workplace policies and safety objectives
• Tracked employee productivity, performance and task completion
• Enforced company standards and procedures to foster culture focused on health and safety
• Strategically planned shift schedules, processed holiday requests and granted leave to optimize employee costs and productivity.

• Designed, developed and conducted customer service training programmers with staff based on improvements needed and customer feedback
• Kept customers updated on company's latest news by updating social media channels and sending newsletters
• Utilized exceptional organization and planning skills to manage numerous high-value customer accounts
• Ensured first-class customer experiences by implementing clear, strategic service level frameworks.

• Led team of 20 in absence of Head Supervisor
• Maintained all hard copy and digital files using Google Drive
• Team Handling and Reporting.