Amit Kumar Sadhukhan

• Directed planning and execution of strategies to achieve monthly and yearly budgeted revenue targets and increase market share.
• Managed client outstanding accounts monthly to enhance cash flow.
• Supervised recovery of outstanding receivables from regional offices, ensuring timely collection.
• Led client management efforts by acquiring new clients and strengthening professional relationships with existing ones.
• Managed training and development for team members and business associates to enhance performance.
• Collaborated with cross-functional departments to streamline information flow and develop strategies for future initiatives.
• Oversaw new product design processes to align with market needs.

• Managed channel sales business for major clients – Tata Motors Ltd, Oriental Insurance, Apollo Tyres in East & North2 region.
• Aligned sales efforts with budgeted revenue goals, contributing to business growth.
• Successfully achieved the total turnaround the business revenue in East & implemented the good practices of East Region in North2 Region after taking the assignment in April’12.
• Successfully emplaced East region among the Top Three regions in PAN India - Only after South1 & South2.
• Successfully maintained Y-O-Y growth over past couple of FYs.
• Ensuring 0 O/s from any client beyond 60 days.
• Successfully ensured 0 O/s from all the clients beyond 60 days; the benchmark set by the company.
• Developed strong business rapport with clients' regional officials and key dealership personnel to support business growth and ensure smooth operations.
• Oversaw B2C business activities in East to expand market presence.
• Coordination with Service team and Accounts department for smooth business operation.
• Train the dealer staff & make them confident of selling the RSA Membership package to the end customers.
• Ensuring the timely distribution of manpower incentives amongst the dealer staff who are selling the RSA memberships.
• Redressing customer grievances with timely escalation to the next level in required cases.
• Offers not only the state-of-the-art breakdown services to the OEMs, Insurance companies and other corporate customers in India and in other emerging markets. Further, TVS AA would provide breakdown assistance services to all automobiles ranging from two wheelers, three wheelers, passenger cars, Light Commercial Vehicles and Commercial Vehicles. With vehicle sales expected to increase significantly in India, the company is also eyeing to take a pioneering role in B2C market as well.

• Facilitated achievement of sales targets and overall budgeted sales goals.
• Identified and onboarded financial advisors to strengthen sales team.
• Motivated advisors to complete the refresher programme, enhancing product knowledge and sales effectiveness.
• Coordinated product refresher sessions for advisors and CADPs.
• Supported potential CADPs in initiating business transactions.
• Informed advisors and CADPs about ongoing contests and reward schemes.
• Monitored compliance with company norms by advisors and CADPs, ensuring quality business practices.
• Ensured timely commission payout for advisors and CADPs.
• Provided on-time service to end users.
• Addressed grievances from customers, advisors, and CADPs.
• Supported clients in maintaining active policies to enhance their financial security.

• Pursued annual sales and revenue targets set by company, contributing to overall business growth.
• Oversaw operations of 11 company-owned branded outlets (Coco) in North Kolkata and Howrah-Hooghly, ensuring alignment with brand standards.
• Managed costs and revenues for each outlet to ensure profitability.
• Trained outlet employees on tariff plan updates and new product launches, enhancing product knowledge and customer service.
• Addressed customer grievances effectively.
• Coordinated with channel partner, Marda Marketing Services Pvt. Ltd, to support business operations.
• Facilitated timely payout releases for channel partner.
• Assisted in inventory management with close coordination with the warehouse.
• Implemented lead-management processes to enhance sales tracking and follow-up.
• Collaborated with cross-functional departments.
• Conducted surprise audits of stock for handsets and RCVs in outlets.

Managing the corporate Salary Helpdesks in all the Corporates like IBM, TCS, Cognizangt etc.

Managing the Corporate Salary Savings Accounts for the employees of the Corporates.

Managing all types of Investment products such as Life Indurance, Medicalim, Mutula Funds, SIP, FDs etc.

• Opening CASA - Current Account & Savings Account.
• All types of Investment products - Life Insuranecs, Mediclaim Policies, Mutual Funds, SIPs etc.

• streamlined banking operations to improve customer service and operational flow
• Managed customer relationships through consultative sales techniques to attain individual sales goals.
• Achieved company targets by implementing successful sales strategies.
• Resolved customer issues and complaints with quick-thinking problem-solving.