Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Additional Qualifications
Custom Section - Description
Personal Information
Hobbies and Interests
Timeline
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Amit Kumar Sadhukhan
Open To Work

Amit Kumar Sadhukhan

National Manager Retail & CANDO Valuations
Mumbai

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

National Manager Retail & CANDO Valuations

Work Type

Full Time

Location Preference

On-Site
Location: MumbaiMumbai, MHBengaluru, KANew Delhi, DL
Open to relocation: Yes

Salary Range

4000000/yr - 4500000/yr

Important To Me

Career advancement

Summary

Results-oriented national manager with 19+ years in retail and valuation business, specializing in sales and business development. Successfully achieved revenue growth through strategic client acquisition and relationship management. Skilled in operational oversight and fostering collaboration across functions to streamline processes. Committed to enhancing customer satisfaction and driving business success through effective team leadership and data-driven decision making.

Overview

21
21
years of professional experience
1
1
Certification

Work History

National Manager Retail & CANDO Valuations

Mahindra First Choice Wheels Limited
Mumbai
09.2016 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Evaluated hiring, firing, and promotions requests.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Implemented and developed operational standards, policies and procedures.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Assistant Manager - Business development

TVS Auto Assist (India) Limited
01.2011 - 09.2016
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Devised content strategy to effectively engage target audiences.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Conducted market research to identify new opportunities and target markets.
  • Improved website visibility through development and implementation of SEO strategies.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Created and managed social media campaigns to increase brand engagement.
  • Wrote and distributed press releases to increase brand visibility.
  • Optimized email campaigns to increase open and click-through rates.

Assistant Sales Manager Direct Sales Force

Aviva Life Insurance Company India LTD
10.2009 - 12.2010
  • Assisted sales team with completing customer transactions and managing issues.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Trained new associates in successful sales and performance strategies.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Managed and developed sales team.
  • Strengthened performance by applying excellent program and project leadership skills.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Managed accounts to retain existing relationships and grow share of business.
  • Organized promotional events and interacted with community to increase sales volume.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Senior Executive (Chanel Manager)

TATA Tele Services LTD
09.2007 - 09.2009
  • Oversaw operations of 11 company-owned branded outlets (Coco) in North Kolkata and Howrah-Hooghly, ensuring alignment with brand standards.
  • Managed costs and revenues for each outlet to ensure profitability.
  • Trained outlet employees on tariff plan updates and new product launches, enhancing product knowledge and customer service.
  • Addressed customer grievances effectively.
  • Coordinated with channel partner, Marda Marketing Services Pvt. Ltd, to support business operations.
  • Facilitated timely payout releases for channel partner.
  • Assisted in inventory management with close coordination with the warehouse.
  • Implemented lead-management processes to enhance sales tracking and follow-up.
  • Collaborated with cross-functional departments.
  • Conducted surprise audits of stock for handsets and RCVs in outlets.

Sales Executive (Branch Banking)

HDFC BANK LTD
06.2006 - 09.2007
  • Streamlined banking operations to improve customer service and operational flow.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Achieved company targets by implementing successful sales strategies.
  • Resolved customer issues and complaints with quick-thinking problem-solving.

Sales Executive

Centurion Bank of Punjab (CBOP)
02.2006 - 06.2006
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.

Sales Executive in Credit Card Division

HBL Global Pvt. Ltd
06.2005 - 01.2006
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
  • Built professional sales presentations to promote services to groups of potential customers.

Education

PGDBM - Marketing, HR

IISWBM
01.2010

B.Sc - Bio - Science

Calcutta University
01.2005

Higher Secondary(Science) - Science

Naihati Narendra Vidyaniketan
01.2002

Madhyamik - Science

Bhatpara Amar Krishna Pathsala (H.S.)
01.2000

Skills

  • Microsoft Windows 2000 and XP
  • Microsoft Office Suite
  • Client management
  • Market analysis
  • Cross-functional collaboration
  • Team leadership
  • Sales strategy
  • Budget management
  • Product development
  • Customer relationship management
  • Training and development
  • Problem solving
  • Conflict resolution
  • Data-driven decision making
  • Performance monitoring

Certification

  • Successfully completed the Advanced Excel program
  • Pursuing Claude AI Certification program

Additional Qualifications

  • Communication course, School Of Language, Ramakrishna mission Institute of Culture, Golpark, 2 years
  • IRDA certification course, HDFC Standard Life Insurance

Custom Section - Description

Management Professional: Sales / Business Development / Revenue Enhancement, National Manager - Retail Autoinspekt Valuation Business of Mahindra First Choice Wheels Ltd with 19+ years' experience in Sales & Business Development in B2B & B2C both the segments. Excel at New Client Acquisition, Managing the existing Clients, Operation Management & Close coordination with the supporting functions to ensure the smooth process flow. PGDBM from IISWBM in Marketing (Major) & HR (Minor).

Personal Information

  • Gender: Male
  • Marital Status: Married

Hobbies and Interests

  • Reading newspaper
  • Reading Novels of Chetan Bhagat

Timeline

National Manager Retail & CANDO Valuations

Mahindra First Choice Wheels Limited
09.2016 - Current

Assistant Manager - Business development

TVS Auto Assist (India) Limited
01.2011 - 09.2016

Assistant Sales Manager Direct Sales Force

Aviva Life Insurance Company India LTD
10.2009 - 12.2010

Senior Executive (Chanel Manager)

TATA Tele Services LTD
09.2007 - 09.2009

Sales Executive (Branch Banking)

HDFC BANK LTD
06.2006 - 09.2007

Sales Executive

Centurion Bank of Punjab (CBOP)
02.2006 - 06.2006

Sales Executive in Credit Card Division

HBL Global Pvt. Ltd
06.2005 - 01.2006

PGDBM - Marketing, HR

IISWBM

B.Sc - Bio - Science

Calcutta University

Higher Secondary(Science) - Science

Naihati Narendra Vidyaniketan

Madhyamik - Science

Bhatpara Amar Krishna Pathsala (H.S.)

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Amit Kumar SadhukhanNational Manager Retail & CANDO Valuations