AMIT RAJANKAR
Professional Banker
Nagpur,Maharashtra
Summary
Banking Specialist Regional Head with a strong record at Sahayog Multistate Credit Co-Op Society Ltd, successfully implementing strategic initiatives that increased market share and profitability. Demonstrated expertise in financial analysis, risk management, and customer service, leading to enhanced banking operations. Proven ability in sales strategies and team leadership, driving significant growth while promoting operational efficiency and strong customer relationships.
Overview
25
25
years of professional experience
Work History
Regional Head
Sahayog Multistate credit Co-Op Society Ltd
Region 3
12.2024 - Current
- Implemented strategic planning initiatives to boost regional market penetration and profitability.
- Oversaw regional sales efforts, establishing targets to surpass objectives.
- Identified acquisition targets to enhance regional market presence.
- Directed budgeting, forecasting, and financial analysis activities for the region.
- Monitored operational performance metrics against benchmarks for continuous improvement.
- Created policies for local staff to ensure adherence to company excellence standards.
- Collaborated with marketing teams on promotional campaigns to elevate brand awareness.
- Cultivated high-performing teams through an inclusive work culture focused on development.
Senior Branch Manager
Axis Bank Ltd
Chandrapur
08.2019 - 09.2024
- Spearheaded the growth strategy for the branch, resulting in a 135% increase in customer base as well as branch business within one fiscal year.
- Implemented a customer service excellence program that improved customer satisfaction and doubled the Net Promoter Score ratings.
- Expanded the wealth management services, resulting in a 115% growth in assets.
- Coached and developed a team of 15 employees, enhancing their sales techniques and interpersonal skills.
- Effectively managed the branch budget; implemented and maintained profitable community relationships, leading to a significant increase in local business clientele.
- Oversaw compliance with all regulatory requirements, ensuring zero non-compliance issues throughout tenure.
Branch Manager
HDFC Bank Ltd
Wardha
08.2017 - 04.2019
- Managed daily branch operations, achieving a 100% accuracy rate in transaction processing, reporting and compliance.
- Strengthened branch compliance with audits receiving commendations for adherence to policies.
- Enhanced customer feedback mechanisms that enhanced product offerings and service.
Deputy Branch Manager, CSM Gold Loan and Branch Manager
ICICI Bank Ltd
Chandrapur
02.2013 - 08.2017
- Involved in new branch launching at Ballarpur on June'13, Chandrapur and ManY17.
- Initiated a local marketing campaign that elevated branch presence attracted 200+ new CASA including High Value, Govt and TASC account.
- Oversaw and supervised entire branch operations with 100% accuracy.
- Co-ordination for monthly surprise checks for monthly compliance control.
- Achieved incremental Gold Loan Book from Rs.50Cr(F15-16) to Rs.96Cr(F16-17) as a CSM.
- Consistency in achieving top performance in client retention by prompt complaint / query resolution in predefined TAT.
- Managed risk effectively, maintaining a delinquency for compliance less than 2%.
- Engaged in clean operation functions in regards with audit & statutory compliance.
Senior Executive - Operations Manager, Business Analyst
Bajaj Allianz Life Insurance Co. Ltd.
Abad, Nagpur, Indore
08.2005 - 02.2013
- Controlled New Business process (data entry, black box underwriting & policy issuance) along with daily, weekly, monthly performance review & MIS reports with accuracy.
- Monitored operation assignment completion within predefined TAT up to 98%.
- Managed role for cluster, regional & zonal office (10, 48, 85 branches).
- Engaged in audit and compliance co-ordination with statutory and internal auditor.
Key Account Manager
Videocon International Ltd
Aurangabad
06.2000 - 07.2005
- Initiated standard operation procedures, documentation & compliance set up of new stores division.
- Migrated all SOPs into computerized process for new stores division.
- General Administration like Vendor, purchase & inventory management.
- Monitored monthly compliance, MIS Reports and budgeting.
Education
Master of Commerce - Marketing Management And Research
Dr B.A. Marathwada University
Aurangabad03.2004
Bachelor of Commerce - Advertising, Sales Promotion And Sales Management
Dr B.A. Marathwada University
Aurangabad03.2000
Skills
- Retail Banking Management
- Business planning, forecasting and development
- Sales Strategies, planning and Management
- Budgeting
- Team leadership and Management
- Performance evaluation
- Customer Relationship Management (CRM)
- Operational Efficiency
- Risk Management and Regulatory compliance
- Crisis management with Conflict resolution
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Accomplishments
- 2024-25 Outstanding Performance Momento at Sahayog Multistate Credit Co-Op Society Ltd.
- 2023-24 Q4: Axis Gold Program Certificate for Clean Compliance Culture at Branch.
- 2021-22 H2: "Only we can do" for Incremental Book of CASA, TD, Retail Asset.
- 2021-22 Q2: "Joshile Axis Superstar" for Incremental Book of CASA, TD.
- 2020-21 FY: Guild of Excellence award for Incremental Book of CASA, TD & Retail Asset.
- 2019-20: Letter of an appreciation for incremental TD Book.
- 2018-19 Q3: Axis Gold Program Certificate for Clean Compliance Culture at Branch.
- 2018-19: Received Momento from TATA AIA LIC at HDFC Bank
- 2010-11: Certificate of Excellence for exceptional work in operations at BALIC for Regional Office.
- 2007-08: Certificate of Excellence for exceptional work in operations at BALIC for Cluster Office.
Timeline
Regional Head
Sahayog Multistate credit Co-Op Society Ltd
12.2024 - Current
Senior Branch Manager
Axis Bank Ltd
08.2019 - 09.2024
Branch Manager
HDFC Bank Ltd
08.2017 - 04.2019
Deputy Branch Manager, CSM Gold Loan and Branch Manager
ICICI Bank Ltd
02.2013 - 08.2017
Senior Executive - Operations Manager, Business Analyst
Bajaj Allianz Life Insurance Co. Ltd.
08.2005 - 02.2013
Key Account Manager
Videocon International Ltd
06.2000 - 07.2005
Master of Commerce - Marketing Management And Research
Dr B.A. Marathwada University
Bachelor of Commerce - Advertising, Sales Promotion And Sales Management
Dr B.A. Marathwada University
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