Amit Shakya
Nangloi
Summary
Tele marketing Executive with passion for sales and prospecting. Regularly exceeds sales quotes by establishing bond between company and customer. Great negotiation and customer service skills. High-energy telemarketing with several years of experience in call center environments.
Overview
4
4
years of professional experience
Work History
Tele Merketing Executive
Silaris Informations Pvt. Ltd.
Gurugram
09.2024 - 06.2026
- Handled 250-300 inbound and outbound calls daily, contributing to significant product sales and customer growth.
- Delivered product presentations and demos over calls, enhancing customer understanding and engagement.
- Managed complete sales cycle over phone, resulting in successful customer acquisitions and payment processing.
- Handled customer inquiries for accounts exceeding 10 lakh in income.
Acquisition Executive
Akiko Global Service Pvt. Ltd.
Janakpuri
05.2022 - 04.2023
- Welcomed customers during calls, introducing company and services to enhance customer understanding.
- Cultivated strong customer relationships through active listening and identifying needs to improve satisfaction.
- Minimized customer complaints by clarifying product and service details to ensure informed decisions.
- Delivered tailored solutions derived from thorough understanding of customer requirements.
Education
Ba Programme -
Delhi University
Delhi05-2025
Intermediate - From C.B.S.E Board
Govt. Sarvodya Co-Ed Vidyalaya B4 Paschim Vihar
Delhi07-2021
HighSchool - From C.B.S.E Board
Bhardwaj Model School
Delhi05-2019
Skills
- Customer Relationship Management
- Pressure management
- Target achievement
- Active Listening Skills
- Lead Conversion
Timeline
Tele Merketing Executive
Silaris Informations Pvt. Ltd.
09.2024 - 06.2026
Acquisition Executive
Akiko Global Service Pvt. Ltd.
05.2022 - 04.2023
Ba Programme -
Delhi University
Intermediate - From C.B.S.E Board
Govt. Sarvodya Co-Ed Vidyalaya B4 Paschim Vihar
HighSchool - From C.B.S.E Board
Bhardwaj Model School