Summary
Overview
Work History
Education
Skills
Applications Delivered
Timeline
Generic

Amit Sharma

Senior Program Manager - Quality Engineering

Summary

Forward thinking Senior Program Manager with demonstrated expertise in strategic planning and stakeholder communication.with unique experience at EY (US & India), Optum Inc, Fiserv Inc and Grapecity.

Demonstrated leadership in Program Management, Quality Engineering across diverse and globally distributed teams. Skilled in overseeing teams of 40-50 members to achieve impactful goals in enterprise grade applications by providing a clear vision, unity and excellence in high-performing teams.

Overview

20
20
years of professional experience

Work History

Senior Program Manager - Quality Engineering

Ernst and Young LLP
11.2021 - Current
  • Established a team of 55 Manual and Automation quality engineers. Defined and implemented operational standards, policies and procedures including measurable adherence.
  • Nurtured long-term relationships with clients and stakeholders ensuring repeat business.
  • Provided strong leadership, vision and adherence to enhance team productivity and morale.
  • Conducted regular meetings to create business plans and workshops to manage risk and timely delivery.
  • Managed SIT, UAT, Test strategy, Test plans, Test data management, Risk reports, Matrices and timely deployment strategy for enterprise grade solutions for tax technology projects.
  • Facilitate internal and external approvals for compliance to regulatory requirements and industry standards.
  • Managed sprint planning and review meetings, client demos while ensuring team alignment to goal and milestones.
  • Managed the product backlog, prioritizing features and enhancements based on user feedback, business value, and technical feasibility.
  • Facilitated Agile ceremonies, PI planning, Demos, Daily standup, Product backlog refinement, meet all scrum masters to ensure overall team alignment, scrum of scrums, remove impediments, protect the team from external influences.
  • Working with Product owner on: Product backlog, prioritization, refinement, manage overall performance, monitoring dashboards and performance.
  • Applications Delivered: EY DigiGST [Azure cloud]: GSTR1, GSTR2, 2B, GSTR 3, 3B, GSTR 6, GSTR 8, E-Invoicing, EWB, Automatic ITC Matching, Automatic IT Matching GSTR 2A/2B vs Purchase Register, Global E-Invoicing: Malaysia, Poland, Romania, (Edicom Italy), KSA (Kingdom of Saudi Arabia), Datawarehouse, Power BI and Visualization dashboards, Guidewire Policy center, Claim center, Billing center. US P&C and Auto Insurance.

Senior Manager - Quality Engineering

Caprus IT
04.2019 - 10.2021

Client Ernst and Young, USA

  • Lead a team of 25 test engineers and business analysts for Guidewire 10.0 Policy, Claim and Billing center testing effort from Onshore.
  • Implemented and developed operational standards, policies and procedures for SIT, Integration and supported UAT to the client.
  • Created Test strategy, test plans, infrastructure and test data management, templates, dashboards and reports for streamlining the end to end testing process.
  • Lead Manual, Automation and Performance testing teams.
  • Risk identification and management, client and stakeholder management, matrix reporting.
  • Team performance reviews and leadership building

Test Manager - Quality Engineering

Ernst And Young GDS
04.2017 - 04.2019
  • Lead the Guidewire 10.0 Policy, Claim and Billing center testing effort from Onshore.
  • Lead offshore claim center team by providing hands-on functional support for claim center and policy center expertise – System, integration, UAT.
  • Increased product reliability by conducting rigorous performance, security, and usability testing.
  • Create Test approach, test strategy, test plans, infrastructure test request, test templates and streamlining the testing process.
  • Lead and Managed – Testing, Automation and Performance testing teams.

Project Lead/ Scrum Master

Unitedhealth Group/ Optum
11.2009 - 08.2016
  • Facilitate agile ceremonies which includes PI planning, Iteration planning, Daily Standup, Product Backlog refinement, Team Demo, System Demo, interact with other scrum masters to ensure alignment with other teams, scrum of scrums, remove impediments faced by team, protect the team from external influences.
  • Working with Product owner on artifacts such as Product Backlog to prioritize the requirements.
  • Managing the overall performance and delivery of cross-functional.
  • Publicizing the team's progress and successes to make sure they are highly visible to stakeholders.

Test Lead

Fiserv
11.2007 - 11.2009
  • Reduced defect leakage rate by conducting thorough root cause analyses and proactively addressing areas of concern in future release cycles.
  • Enhanced product performance with thorough troubleshooting and identification of critical defects.
  • Conducted regression testing of existing products.

DotNet Developer

GraceCity Inc
11.2005 - 11.2007

Education

Bachelors of Engineering - Computer Sciences

Institute Of Engineering And Technology
Agra University
05-2003

Skills

PMP - Program and Project Planning and Management

Risk Management

Budget oversight

Data-driven decision making

Talent development

undefined

Applications Delivered

  • EY DigiGST [Azure cloud]: GSTR1, GSTR2, 2B, GSTR 3, 3B, GSTR 6, GSTR 8, E-Invoicing, EWB, Automatic ITC Matching
  • Automatic IT Matching GSTR 2A/2B vs Purchase Register
  • Global E-Invoicing: Poland, Romania, (Edicom Italy), KSA (Kingdom of Saudi Arabia E-Invoicing)
  • Datawarehouse, Power BI and Visualization dashboards
  • Guidewire Policy center, Claim center, Billing center.
  • US P&C and Auto Insurance

Timeline

Senior Program Manager - Quality Engineering

Ernst and Young LLP
11.2021 - Current

Senior Manager - Quality Engineering

Caprus IT
04.2019 - 10.2021

Test Manager - Quality Engineering

Ernst And Young GDS
04.2017 - 04.2019

Project Lead/ Scrum Master

Unitedhealth Group/ Optum
11.2009 - 08.2016

Test Lead

Fiserv
11.2007 - 11.2009

DotNet Developer

GraceCity Inc
11.2005 - 11.2007

Bachelors of Engineering - Computer Sciences

Institute Of Engineering And Technology
Amit SharmaSenior Program Manager - Quality Engineering