Amit Srivastava
Sales Operations And Expansion
Gurugram
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
Work History
Expansion and Projects Head
CarDekho
Gurugram
12.2020 - Current
- Led projects and analyzed data to identify opportunities for improvement.
- Onboarded new properties as per the requirements of the Company with proper analysis on Business
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Monitored company inventory to keep stock levels and databases updated.
- Resolved problems, improved operations through setting up new processes
- Drove operational improvements which resulted in savings and improved profit margins.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Unit Head - Bareilly and Haldwani
Hindustan Media Ventures Limited
Bareilly
04.2018 - 12.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased customer satisfaction by resolving issues.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Resolved problems, improved operations and provided exceptional service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Collaborated with team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
State Head – uP and Uttarakhand
Aakash Educational Services Pvt. Ltd.
Dehradun
08.2017 - 04.2018
- Collaborated with team members to achieve target results.
- Maintained energy and enthusiasm in fast-paced environment.
- Received and processed stock into inventory management system.
- Prepared variety of different written communications, reports and documents.
- Used coordination and planning skills to achieve results according to schedule.
- Carried out day-to-day duties accurately and efficiently.
Zonal Head – Postpay Sales Lucknow
Tata Teleservices Limited
Lucknow
07.2008 - 08.2017
- Collaborated with team members to achieve target results.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Drove operational improvements which resulted in savings and improved profit margins.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with customers to understand needs and provide excellent service.
District Manager
Dominos Pizza India Limited
Lucknow
11.2006 - 07.2008
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Modeled best practices for sales and customer service.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Generated financial and operational reports to assist management with business strategy.
Unit Manager
Devyani International Limited - Pizza Hut
Lucknow
08.2004 - 11.2006
- Monitored company inventory to keep stock levels and databases updated.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with team members to achieve target results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Store Manager
Dominos Pizza India Limited
New Delhi and Lucknow
12.2000 - 07.2004
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Completed point of sale opening and closing procedures.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Bachelor's of Commerce - Commerce
Lucknow University
Lucknow 05.1994 - 07.1997
MBA - Tourism
Lucknow University
Lucknow University 05.1997 - 08.1999
Post Graduate Diploma in Computer Application - Computer Applications
NIIT
NIIT Lucknow 05.1997 - 06.1998
Skills
- Quickly Adopts to Situation
MD Award Winner - Tata Teleservices Limited
Consistently delivered outstanding performance on Sales year on year
Timeline
Expansion and Projects Head
CarDekho
12.2020 - Current
Unit Head - Bareilly and Haldwani
Hindustan Media Ventures Limited
04.2018 - 12.2020
State Head – uP and Uttarakhand
Aakash Educational Services Pvt. Ltd.
08.2017 - 04.2018
Zonal Head – Postpay Sales Lucknow
Tata Teleservices Limited
07.2008 - 08.2017
District Manager
Dominos Pizza India Limited
11.2006 - 07.2008
Unit Manager
Devyani International Limited - Pizza Hut
08.2004 - 11.2006
Store Manager
Dominos Pizza India Limited
12.2000 - 07.2004
MBA - Tourism
Lucknow University
05.1997 - 08.1999
Post Graduate Diploma in Computer Application - Computer Applications
NIIT
05.1997 - 06.1998
Bachelor's of Commerce - Commerce
Lucknow University
05.1994 - 07.1997
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