To utilize my knowledge, by being efficient, innovative and a good team member, in return adding value to my organisation.
Overview
19
19
years of professional experience
Work History
Preferred Relationship Manager
HDFC Bank Ltd
Kolkata
12.2024 - Current
Preferred Relationship Manager
HDFC Bank Ltd
Kolkata
08.2024 - Current
Built relationships with clients by providing them with personalized advice and support.
Developed and implemented strategies to increase customer satisfaction and grow client base.
Conducted regular meetings with clients to review their financial portfolios and discuss any changes or updates.
Provided guidance on investment decisions, such as stocks, bonds, mutual funds, insurance products and other investments.
Achieved client loyalty through quality, productivity, service and proactive management.
Conducted regular review meetings with clients to assess their needs and adjust services accordingly.
Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
Established strong relationships with clients through regular, personalized communication.
Ensured compliance with regulatory standards and company policies in all client interactions.
Implemented CRM systems for tracking client interactions and improving service delivery.
Resolved client issues and complaints promptly, maintaining trust and loyalty.
Branch sales Manager
HDFC Bank Ltd
03.2022 - Current
Acquisition of Current A/C, trade A/C & savings A/C handling NON managed CA portfolio of mapped branch
Inflow incremental Casa value from all the opened A/C
Generate revenue from the customers
Cross sell of all financial products like life insurance, general insurance & mutual fund, Selling all assets products like CC OD, HL, LAP and BL PL GL and others loan products for revenue generation
Handling the team of 2 CSO from mapped branch
Generate leads for new business and customers
Prepare and analyze the profit and loss statement for mapped branch
Activity planning for new Prospects and planning for incentive achievement.
Area sales Manager
Indusind Bank
02.2020 - 03.2022
Acquisition of High value Current A/C and trade A/C Inflow incremental Casa value for mapped branches
Generate trade and forex revenue from the customers
Cross sell of all financial products like life insurance, general insurance, mutual fund, Jewel Loan
Selling all asset products like CC OD BG and all loans for revenue generation
Handling the team of 8 EC BDM from mapped branches
Generate leads for new business and customers
Provide training to EC BDM for incentives and products Prepare and analyze the profit and loss statement for mapped team
Activity planning
sales manager
Axis Bank Ltd
08.2019 - 01.2020
Acquisition of savings A/C and Current A/C
Inflow incremental Casa value for mapped branches
Cross sell of all financial products like life insurance, general insurance, mutual fund, Jewel Loan
Selling all asset products for revenue generation
Handling the team of 15 sales officers Casa from mapped branches
Generate leads for new business and customers
Provide training to sales officer
Prepare and analyze the profit and loss statement for the branch
Activity planning
Deputy Manager(BSM CASA)
ICICI Bank Ltd
11.2015 - 07.2019
Acquisition of savings A/C and Current A/C
Inflow incremental Casa value for mapped branches
Cross sell of all financial products like life insurance, general insurance, mutual fund, Jewel Loan
Selling all asset products for revenue generation
Handling the team of 15 sales officers Casa from mapped branches.
Center Manager
BMA Wealth Creators Ltd
04.2013 - 10.2015
Direct Clients Sub-brokers & remisors acquisition
Visit Sub-brokers & make them how to increase Equity Business
Managing client risk according to market situation Selling online products
Selling life insurance and general insurance Handling Barrackpure branch with the team member of 5.
Area Manager
Kripa Securities Pvt Ltd
08.2011 - 04.2013
Direct Clients Sub-brokers & remisors acquisition
Visit Sub-brokers & make them how to increase Equity Business
Selling insurance products Contributing in branch set up with providing adequate data base Managing client risk according to market situation Terminal operation in commodity
Managing client risk according to market situation Selling online products
Handng Asansol Branch for 4 months with the team member of 6.
Business Development Manager
Equity in Globe Capital Ltd.
04.2009 - 08.2011
Direct Clients Sub-brokers & remisors acquisition
Visit Sub-brokers & make them how to increase Equity Business
Managing client risk according to market situation Terminal Operation In Equity, F&o and commodity
Selling online products
Executive(Dealer)
Equity in Microsec Capital Ltd.
04.2008 - 04.2009
Terminal operation in Equity (Cash, F & O & Currency) Monitoring clients position Handling Back office operations trade Confirmation Customer Relation Client acquisition
Executive
Equity in Anagram Securities Ltd.
09.2006 - 04.2008
Terminal operation in Equity (retail)
Monitoring clients position Customer relationship Back office operations Visiting sub brokers and make them awareness how to increase equity business.
Education
01.2018
B.A (Hons.) -
Calcutta University
01.2007
01.2005
Higher Secondary (10+2) -
W.B.C.H.S.E.
01.2004
Madhyamik -
W.B.B.S.E.
01.2002
Computer Knowledge
MS-Dos, Windows-95/98/2000, MS-Word, MS-Excel, Power Point, E-mail, Surfing