Amith Ettigi
Sr. Selling Partner Support Associate At Amazon Development Centre India
Bangalore
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Seller Support Associate with 5+ years of experience in providing proficiency, commitment and productivity to online sellers. Exceptionally strong performance working independently or in team environments. Specializes in building client relationships and exceeding core metrics for service.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Sr. Selling Partner Support Associate
Amazon Development Centre India
Bangalore
02.2018 - Current
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Identified seller needs and wants to enhance seller experiences and boost sales.
- Provided better product recommendations to improve product and seller visibility.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Taking part in weekly and quarterly audits to identify potential growth opportunities at organization level.
- Identifying potential defects in process and highlighting them through internal process improvement process.
- Organizing team activities to keep team engaged and interact with rest of team members.
Junior Recruiter
Brainlogic HR Solutions
Bangalore
01.2017 - 01.2018
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Collaborated with hiring managers to understand job requirements and expectations.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Education
Bachelor of Science - Mechanical Engineering
Sri Krishna Institute of Engineering
India 08.2012 - 09.2016
Skills
Performance improvement
Computer competencies
Customer service orientation
Patient evaluation
Result interpretation
Accomplishments
- Documented and resolved major process defect causing an impact to daily issue handling which led to streamlined process.
- Improved overall team metrics due to major findings through audits.
- Achieved the 'Gem Award' for being a valuable member of the team in 2023.
Timeline
Sr. Selling Partner Support Associate
Amazon Development Centre India
02.2018 - Current
Junior Recruiter
Brainlogic HR Solutions
01.2017 - 01.2018
Bachelor of Science - Mechanical Engineering
Sri Krishna Institute of Engineering
08.2012 - 09.2016