Amreen Sayed
Summary
Obtain a position at well- known company that utilizes my experience and skills for the development of the company. Results-driven management professional with extensive experience in leadership roles. Skilled in strategic planning, team collaboration, and driving operational efficiency. Adept at adapting to changing needs and ensuring consistent, high-quality outcomes. Known for strong interpersonal skills, problem-solving abilities, and focus on achieving organizational goals.
Overview
17
17
years of professional experience
Work History
Deputy Manager, Business Team
Eduvanz Finance Private Limited
02.2022 - Current
- Responsible for interacting with counselors / student borrowers of Eduvanz & partnered training Institutes
- Supervised day-to-day operations for loan approval, logistics and requirement elicitation for final disbursal of loan to the student.
- Collaborated with cross-functional teams to drive strategic policies to address gaps in performance, quality & business growth
- Recruited, interviewed, prepared shift schedules and implemented mentoring program to promote positive feedback and engagement.
Customer Service Associate
Jet Airways
04.2012 - 03.2014
- Company Overview: Mumbai International Airport
- Responsible to assist our guest with ticketing, check-in, issuing of boarding pass and other services offered by the company
- Arranging for V.I.P escorts, ramp to ramp connections
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Quality Assurance Executive
Kingfisher Airlines Limited
07.2011 - 03.2012
- Getting the required relevant samples for checking of consignments
- Vendor education around corporate guidelines like colours, logo and quality standards
- Receiving of inflight, uniform products and stationary items from different vendors
- Preparing manuals for items checked at stores
- Preparing daily/monthly and other special reports
- Updating vendor evaluation report on the basis of approval/rejections of consignments
- To attain better results, keeping the supplier informed of the problems/defects in the consignment received at stores
Fashion Consultant
Luxe Box
07.2010 - 06.2011
- Company Overview: A Multi Brand Store, Grand Hyatt Hotel (Mumbai) The Luxury Collection
- To maintain the inventory & prepares a plan of execution for a team to achieve profit targets
- Sales training to subordinates
- To maintain a precise record of all prices, sales and activity reports
- Team Management
Floor Manager
McDonald's Restaurant
05.2007 - 02.2010
- Maintain sufficient stock levels of all food and snack items being sold at each counter
- Check quality of deliveries of fresh food and baked products
- Organize the birthday party room with balloon, colorful streamers, and candles
- Return gifts to all children and proper distribution of meals to the entire guest
- Maintain relationship with customers and staff
- Ensure the food wastage is kept to a minimum and attention is paid to stock
Education
Two years diploma - Aviation and Hospitality
Frankfinn Institute
MA - English
Mumbai University
Skills
- Requirement elicitation
- Cost analysis and savings
- Operations & Team Management
- Performance Improvements
- Recruitment, Training and Development
Personal Information
- Date of Birth: 06/03/88
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Islam
Hobbies and Interests
- Listening to music
- Travelling
Timeline
Deputy Manager, Business Team
Eduvanz Finance Private Limited
02.2022 - Current
Customer Service Associate
Jet Airways
04.2012 - 03.2014
Quality Assurance Executive
Kingfisher Airlines Limited
07.2011 - 03.2012
Fashion Consultant
Luxe Box
07.2010 - 06.2011
Floor Manager
McDonald's Restaurant
05.2007 - 02.2010
MA - English
Mumbai University
Two years diploma - Aviation and Hospitality
Frankfinn Institute
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