Amrita Bawa
GMR
New Delhi,DL
1
Certification
12
years of professional experience
Dynamic HR professional with over six years of comprehensive experience in recruitment, HR business partnering, diversity and inclusion, training and development, and talent management across diverse sectors including hospitality, manufacturing, aviation, and corporate environments. Proven expertise in training needs analysis (TNA), talent acquisition, onboarding processes, capability development, and large-scale workforce planning. Adept at driving impactful learning initiatives, succession planning, compliance training, and effective stakeholder management within multi-location operations. Committed to fostering inclusive workplace cultures and enhancing organizational performance through strategic HR practices that align with business goals.
Work History
Assistant Manager - Human Resources
1 Year 6 Months- Delivered 500+ hires across Delhi, Bhogapuram, and Hyderabad, building teams from scratch (Delhi 50+ | Bhogapuram 200+ | Hyderabad 300+)
- Acted as an HR Business Partner, driving workforce planning, org structuring, and stakeholder alignment.
- Managed end-to-end recruitment lifecycle across frontline and leadership roles including CXOs, Designers, CS, Deputy General Managers, Senior Managers, GSA, housekeeping, chefs, executive chefs, F&B managers, asset heads, SCM leaders, finance leaders, and business heads.
- Partnered with business leaders to drive diversity hiring and increase women in key roles.
- Drove diversity hiring initiatives, achieving organizational diversity percentage.
- Led a team of 4 HR professionals, ensuring timely delivery and operational efficiency.
- Conducted employee relations investigations (Code of Conduct cases) and issued disciplinary actions including warning letters
- Handled POSH cases, conducted investigations, and coordinated with the Internal Committee (IC) for compliant resolution
- Managed employee lifecycle activities including promotions, role changes, and separations
- Implemented 15% workforce through NAPS, driving significant cost optimization
- Led campus hiring drives and Rozgar Melas for large-scale frontline hiring
- Managed PMS cycles (goal setting and submission) across teams
- Developed and implemented HR policies, SOPs, and RACI frameworks, improving role clarity, accountability, and governance
- Digitized recruitment processes using ZingHR and SAP SuccessFactors
- Ensured audit compliance with zero non-conformities.
- Acted as a counsellor for freshers, supporting onboarding, career guidance, and workplace integration
- Leveraged AI tools and digital platforms to enhance sourcing, screening, and recruitment efficiency
Senior Executive
1 Year 7 Months- Managed end-to-end recruitment across IT and corporate functions, including Sales, Supply Chain, Marketing, Finance, Legal, and HR.
- Partnered with recruitment vendors to fulfill hiring requirements for SAP (MM, HCM, FICO, ABAP), SAP HANA and SAP Ariba roles, ensuring timely delivery and stakeholder satisfaction
- Partnered with hiring managers to develop recruitment strategies, improve workforce planning, and meet business hiring targets.
- Managed the complete offer lifecycle, including salary negotiations, offer management, onboarding, and stakeholder communication through SAP SuccessFactors.
- Strengthened sourcing effectiveness using LinkedIn Recruiter, Boolean Search, and X-Ray Search techniques.
- Managed recruitment vendors, ensuring contract compliance, timely payments, and audit readiness.
- Prepared recruitment dashboards, HR MIS reports, and hiring analytics to support business decisions.
- Redesigned onboarding and induction programmes, improving new hire experience.
- Developed annual training calendars for 200+ employees based on business training needs.
- Led campus recruitment initiatives for Management Trainee hiring.
- Increased workforce diversity to 37% through targeted diversity hiring initiatives.
- Introduced an employee referral programme as the PAN India SPOC, improving sourcing efficiency.
- Achieved the highest offer-to-join conversion ratio through proactive candidate engagement.
- Led employee engagement initiatives including Annual Conferences, Women's Day, and recognition programmes.
Assistant Manager
2 Years- Managed end-to-end recruitment for frontline, managerial and leadership roles across business functions.
- Partnered with business leaders on workforce planning, hiring strategies and quarterly manpower requirements.
- Reduced recruitment costs by 22% through employee referrals and in-house sourcing initiatives.
- Supported employee engagement, retention and performance management programmes, including leadership connects and recognition initiatives.
- Collaborated with centre leaders to onboard and upskill new sales hires, contributing to a 21% increase in sales revenue.
- Led business development initiatives by onboarding restaurant partners and executing marketing campaigns, achieving ₹90 lakh in revenue against a target of ₹75 lakh.
- Worked cross-functionally in a fast-paced startup environment, supporting both HR and business operations to meet organisational goals.
- Recognised for achieving the highest targets during the Great Indian Restaurant Festival (GIRF).
Recruiter Assistant
1 Year 1 Month- Executed cabin crew responsibilities to ensure passenger safety and comfort during flights.
- Executed strategic campus recruitment initiatives for western territories, managing end-to-end recruitment processes for cabin crew positions.
- Facilitated recruitment initiatives to attract and onboard 70+ crew personnel.
- Developed and nurtured connections with universities, colleges, and alumni associations to support outreach initiatives.
- Oversaw maintenance of applicant tracking system, ensuring up-to-date and organized documentation of all applicants.
- Coordinated and managed recruitment events, including career fairs and campus visits, to promote organizational opportunities and connect with potential candidates.
- Achieved successful candidate placements through thorough review and analysis of applicants. Completed background verification processes to uphold hiring standards. Earned recognition for exemplary cooperation and commitment to team success.
- Supported operational efficiency and teamwork by leveraging French language skills for effective communication.
- Conducted in-depth analysis and crafted targeted sales and marketing strategies to drive inflight revenue growth, obtaining management support.
Cabin Crew
1 Year- Designed comprehensive sales and marketing initiatives aimed at maximizing onboard sales opportunities.
- Addressed inflight customer needs, enhancing overall travel experience.
- Reviewed and verified adherence to cleaning and sanitization procedures through detailed aircraft audits.
- Acknowledged for creating an inclusive atmosphere that promotes effective communication and collaboration among team members.
- Acknowledged for exemplary collaboration and service, contributing to the operational efficiency of 'doctor crew' onboard.
HR Intern
8 Months- Supported HR Business Partners across employee engagement, employee relations, and retention initiatives, including assisting with conflict resolution and conducting exit interviews to identify improvement opportunities.
- Assisted the Talent Acquisition team with end-to-end recruitment activities, including job advertising, candidate sourcing, initial phone screening, interview coordination, and reference checks.
- Coordinated onboarding and induction processes, ensuring new employees completed all required documentation and received a positive onboarding experience.
- Organised and supported HR initiatives, including orientation programs, training sessions, and employee engagement events, while providing administrative support across HR operations.
- Maintained accurate recruitment and employee records while liaising with candidates, hiring managers, and internal stakeholders to ensure efficient HR service delivery.
Education
Master of Business Administration - Human Resources
Bachelor of Education - Education
Bachelor of Science - Hospitality
Skills
Human Resources Business Partnering (HRBP)
Talent Acquisition & Recruitment
Workforce Planning
Employee Relations
Performance Management
Learning & Development
Organisational Development
Diversity
Equity & Inclusion (DE&I)
Stakeholder Management
HR Policy Development & Compliance
HR Operations
HRIS (SAP SuccessFactors
ZingHR)
Vendor Management
Campus Recruitment
High-Volume Recruitment
Leadership Hiring
Accomplishments
- Received a certificate of recognition twice at GMR Group.
- Implemented 15% NAPS workforce, leading to significant cost savings of INR 27,00,000.
- Built and recorded the highest diversity percentage at GMR Hospitality ( 47%)and Lixil (36%).
- Certified POSH Trainer, conducted sessions for 100+ employees, driving awareness and ensuring compliance across locations.
- Developed and managed end-to-end training programs, including training calendars, onboarding, and induction initiatives, aligned with business objectives and employee development needs.
- Designed and implemented an organogram for GMR Hospitality Limited.
- Achieved the highest offer-to-join ratio at LIXIL.
- Received the Most Cooperative Employee Award at Indigo
Certification
https://coursera.org/share/265913023bcf2fe93d3f5fb0064cd579
Languages
English
C2
Bilingual or Proficient
Hindi
C2
Bilingual or Proficient
French
A1
Beginner
Timeline
Assistant Manager - Human Resources
GMR
12.2024 - 06.2026Read More
Senior Executive
LIXIL ( GROHE)
05.2023 - 12.2024Read More
Assistant Manager
Times Internet LTD
05.2018 - 05.2020Read More
Recruiter Assistant
Jet Airways
04.2017 - 05.2018Read More
Cabin Crew
Indigo Airlines
02.2016 - 02.2017Read More
HR Intern
Oberoi Group of Hotels
01.2014 - 09.2014Read More
IHM Dehradun
Bachelor of Science from Hospitality
Read More
IP University
Bachelor of Education from Education
Read More
Narsee Monjee Institute of Management Studies
Master of Business Administration from Human Resources
Read More