Kunal Singh
New Delhi
Summary
Dynamic operations professional with experience at Flipkart, adept in route management and performance metrics. Proven ability to resolve complex seller issues and enhance fleet operations. Strong team collaboration and conflict resolution skills drive process improvements and operational efficiency. Committed to delivering results through strategic planning and data analysis.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SCCP Management Trainee
Flipkart
New Delhi
04.2023 - Current
- Resolved seller inquiries and complaints requiring management-level escalation.
- Hub management on daiy basis with Dispatch and Return shipments.
- Manage Route with 700+ sellers on board and live daily.
- Manage fleet operation with different size of loads and Vehicles.
Operation Intern
Wideline fenestration
Sonipat
03.2022 - 06.2022
- Created reports summarizing performance metrics and presented findings to senior management.
- Supported daily operations by organizing and maintaining files and records.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
MBA - Operation And Supply Chain Management
Noida International University
Noida06-2023
Bachelor of Arts - Political Science, Geography History
Jaiprakash University
Saran08-2020
Skills
- Performance metrics
- Route management
- Fleet operation
- Data analysis
- Team collaboration
- Time management
- Conflict resolution
- Inventory control
- Process improvement
- Logistics coordination
- Vendor management
- Compliance adherence
- Workforce management
- Forecasting skills
- Strategic planning
- Operations support
- Resource allocation
- Staff training
- Resource utilization
- Employee mentoring
- Data interpretation
- Innovation management
- Regulatory compliance
- Documentation and reporting
- Cross-functional team leadership
- Active listening
- Task prioritization
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Certification
- Business Analyst certificate.
- six sigma belt from Coursera
- Work force management certified from Pw.
Timeline
SCCP Management Trainee
Flipkart
04.2023 - Current
Operation Intern
Wideline fenestration
03.2022 - 06.2022
MBA - Operation And Supply Chain Management
Noida International University
Bachelor of Arts - Political Science, Geography History
Jaiprakash University