Amrutha Baby
Product Manager
Electronic City Phase 2
Summary
Experienced product manager with expertise in guiding cross-functional teams through product lifecycles. Possess a unique combination of technical skills, Agile/Scrum proficiency, marketing acumen, and analytical capabilities to drive product strategy forward. Skilled in prioritizing and overseeing multiple projects within scope and collaborating closely with stakeholders to gather insights. Quick learner, detail-focused, and flexible in adapting to evolving project needs to achieve business objectives. Comfortable with ambiguity and excels in fast-paced settings.
Overview
11
11
years of professional experience
19
19
years of post-secondary education
Work History
Associate Vice President - Product Management
JP Morgan Chase
Bangalore
08.2023 - Current
- Leading the development and enhancement of a digital communication platform focused on delivering personalized notifications and alerts to users across multiple channels including email, push notifications, SMS, and in-app messaging.
- Defined and prioritized product features to support timely and relevant communication, improving engagement and user experience.
- Collaborated cross-functionally with engineering, design, marketing, and data teams to execute product strategy and roadmap.
- Partnering closely with engineering, architecture, and infosec teams to deliver secure, high-performance communication services across multiple channels.
- Launched new alert types and targeting capabilities, resulting in a 20%+ improvement in engagement metrics and reduced delivery latency for critical communications. Implemented performance tracking and reporting tools to monitor KPIs such as delivery rate, open rate, and customer opt-in behavior, enabling data-driven product improvements at scale.
Lead Product Owner
Allstate Solutions Private Limited
Bangalore
08.2020 - 08.2023
- My role here required me to collaborate with over wide range of teams and numerous stakeholders which includes Sr. leadership from Officer level to Directors, Product Managers, UX, Visual Designers, Backend, 20 other dependent scrum teams. This aided to expand my stakeholder management skills by many folds.
- Owned and prioritized product backlog for enterprise-wide Transformative Growth Product which resulted the company to offer low cost Auto Insurance product.
- Actively leading and representing team by adopting SAFe framework, create features and corresponding user stories ahead of the PI Planning to help prioritize the work and draw dependencies with other teams. Deliver and strategize the entire product deployments from vision and creation to rollout and delivery.
- Work with Product Managers to decipher the scope of a strategic them and a feature and further decomposing them to user stories
- Working closely with development team to clarify requirements and removing hurdles to attain continuous progress.
- Showcasing the functionalities of the product developed at a demo by the end of Iteration and demoing them at ART level to senior leadership.
- Periodic backlog refinement to define the product vision and discuss it with the team to keep them abreast of the pipeline and gain their consensus to determine complexity and execution strategy.
IT Technology Senior Consultant
Allstate Solutions Private Limited
Bangalore
08.2016 - 08.2020
- Description: As an audit developer, I was responsible for the identification, correction, and refund of the policies. The team is divided into audit, Z and refund where the audit team identifies the policies for correction based on the business criteria. Z team corrects the audited policies and refund team provides proper refund wherever applicable. This is a part of Allstate Product Technology.
- PROJECT: Corrective Action Dashboards, Platform: Tableau Description: Responsible for the generation and maintenance of multiple dashboards in corrective action. Some of the reports where enhancement and maintenance done are High Impact Report, Drivewise Milewise reports.
- PROJECT: Data Transmission, Platform: Perl scripting, Linux/ Unix Description: Creates automated scripts in Perl which will transmit files within the organization as well as outside the organization. The encryption and decryption of files, onboarding of new partners, scheduling the jobs are some of the activities involved in this
- PROJECT: AMC (CSR Application), Platform: Oracle 10g, PL/SQL, Oracle Forms Description: Allstate Motor Club (AMC) is an application provided to the call center of Allstate for registering new memberships, maintaining customer information’s, renewal of memberships, handling finance/accounting details. This is a part of Allstate Road Service.
Programmer
Bajaj Allianz General Insurance
Bangalore
05.2014 - 08.2016
- PROJECT: POLICY ISSUANCE MODULE, Platform: PL/SQL, Struts, and J2EE Description: Policy issuance modules are online modules for Bajaj Allianz operation and under writing department users to issue the policy. Major policy issuance module includes Motor new business, Motor portal for Agents, Loaders provided to Tie up channels (Honda, Hyundai, Ford, Nissan, Maruti, Audi, and BMW)
- PROJECT: POLICY PROCESSING MODULE, Platform: Oracle 10g, PL/SQL, Struts, and J2EE Description: Policy processing module is a one touch solution for Bajaj Allianz operation users and Underwriters where the whole life cycle of a policy can be done by a single module called Policy Processing module. This module tracks and analyses from proposal stage to Policy dispatch stage.
Education
Executive Program - Advanced Product Management
IIM Kozhikode
Kozhikode, India07-2023
Bachelor of Computer Applications - Computer Science
Indira Gandhi National Open University, New Delhi
Pune, India 04.2001 -
Skills
Product Lifecycle Management
PRD
BRD
Business Model Canvas
MVP
Wireframe
Prototype
Requirements Gathering
Analysis
User Research
User Experience (UX)
Go-To-Market (GTM)
SDLC
Consulting
Leadership
Stakeholder management
Problem-solving
Team Management
JIRA (Scrum, Kanban)
SQL
MURAL
Lucidchart
Initiatives
- Partnered with the wealth management team to create and execute value-driven client communications, improving engagement and reinforcing premium client service.
- Spearheaded the successful migration of balance, transaction, and rewards data files from Cards to Communications system, streamlining architecture by removing mediator layer and reducing data latency.
- Led the successful launch of an MVP platform for Auto and Home policy issuance . Collaborated with Engineering , underwriting and UX teams in Agile environment to deliver core functionality within 18 Weeks.
Timeline
Associate Vice President - Product Management
JP Morgan Chase
08.2023 - Current
Lead Product Owner
Allstate Solutions Private Limited
08.2020 - 08.2023
IT Technology Senior Consultant
Allstate Solutions Private Limited
08.2016 - 08.2020
Programmer
Bajaj Allianz General Insurance
05.2014 - 08.2016
Bachelor of Computer Applications - Computer Science
Indira Gandhi National Open University, New Delhi
04.2001 -
Executive Program - Advanced Product Management
IIM Kozhikode
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