AMRUTHA C
Bengaluru
Summary
Dynamic customer service professional with experience at HMS Host, Bengaluru Airport. Known for exceptional communication skills and a positive attitude, I excel in fast-paced environments, ensuring seamless airport operations. Proven ability to solve problems and collaborate effectively with teams, enhancing passenger experiences and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
HMS HOST
BENGALURU AIRPORT
Bengaluru
02.2025 - Current
- Greeted guests warmly and ensured positive first impressions.
- Restocked food, beverages, and supplies to support efficient service
- Delivered prompt, friendly customer service in a fast-paced airport environment
- Operated the POS system to process cash, credit, and mobile payments accurately.
ASSIST
DIGI YATRA, BENGALURU AIRPORT
Bengaluru
02.2024 - 02.2025
- Guiding passengers to use the application
- Support the passengers with self-baggage drops & related needs
- Support the security check staff as required
- Support the BIAL staff with any additional tasks
- Handle support staff responsibilities for the airport under BIAL.
Education
Diploma - AIRPORT OPERATION
KOCHI
Bachelor of Commerce - Commerce
KANNUR UNIVERSITY
PLUS TWO - Commerce
GHSS PALLIKKUNNU
SSLC -
CHOVVA HSS
Skills
- Responsible
- communication skills
- positive attitude
- hard work
- integrity
- Customer service
- Team collaboration
- Problem solving
- Airport operations
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Intermediate (B1)
B1
Certification
- National Cadet Corps
- Bharath Scout and Guides
COMPUTER KNOWLEDGE
- TALLY
- MS OFFICE
DECLARATION
I hereby declare that all the information furnished above is true to the best of my knowledge and belief
Place: Bengaluru
Date: 07/17/202
Amrutha C
Timeline
HMS HOST
BENGALURU AIRPORT
02.2025 - Current
ASSIST
DIGI YATRA, BENGALURU AIRPORT
02.2024 - 02.2025
Diploma - AIRPORT OPERATION
KOCHI
Bachelor of Commerce - Commerce
KANNUR UNIVERSITY
PLUS TWO - Commerce
GHSS PALLIKKUNNU
SSLC -
CHOVVA HSS
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