AMRUTHA V D
Assistant Manager - Project Coordinator
Bengaluru
Summary
Accomplished Assistant Manager with in-depth experience and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Assistant Manager - Product Coordinator
Aparajitha Software Services Pvt Ltd
Bengaluru
04.2023 - Current
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Defined clear targets and objectives and communicated to other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established team priorities, maintained schedules and monitored performance.
Sr. QA Analyst/Test Lead
Simpliance Technologies
Bengaluru
01.2022 - 04.2023
- Collaborated with product owners to stay current on intended functionality.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Directed teams completing regression tests to support successful product development stages.
- Optimized test cases to maximize success of manual software testing.
- Created testing scenarios for long-term and expedited development schedules.
- Worked with supervisors to improve testing capabilities.
- Provided reports on milestones, issues and test concerns to project managers for assistance.
- Tested, identified and troubleshot problems with networks.
- Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
- Conducted regression testing of existing products.
- Executed test cases and documented defects, confirming resolution and mitigation of defects.
- Developed comprehensive test plans and workforce breakdown structures for complete systems.
SME Team Leader - Audit Service
Simpliance Technologies
Benglauru
01.2020 - 12.2022
- Designed and prepared technical reports, studies, and related documentation.
- Prepared proposal documentation and specifications based on user analytics.
- Monitored and tracked user progress to identify improvement opportunities.
- Assembled, installed and tested new equipment and trained users in effective operation.
- Managed user accounts, permissions and group policies for optimal system security.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
- Installed, configured and monitored new system features based on user needs.
- Developed and presented business cases, presentations and reports to senior management.
- Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
- Identified and recommended new products based on market research and consumer analysis.
- Improved user productivity and efficiency through system training and support.
Auditor
Simpliance Technologies
Bengaluru
01.2017 - 12.2019
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Followed established auditing processes to meet internal and regulatory requirements.
- Interviewed business owners to understand needs and explain audit scope.
- Consulted clients on internal control systems development and audit program improvements.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Communicated with auditee staff to obtain necessary information for audits.
- Analyzed data and findings to prepare reports detailing financial information.
- Trained new employees on accounting principles and company procedures.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Developed financial models to assess and analyze financial performance of clients.
Education
MTech - Networking Engg
Jawaharlal Nehru National College of Engineering, E.S. Institute of Technology And Management
Shimoga 06.2014 - 06.2016
B.E - Computer Science
PES Institute of Technology And Management
Shimoga 04.2010 - 05.2014
Skills
Analytical and Critical ThinkingBasic knowledge of Programming Knowledge (HTML, CSS, JavaScript, PHP, SQL, Database)Problem-SolvingMS OfficeClient EngagementKnowledge about Labour Law Compliances
Project manager supervision
Product development
Bug tracking
Testing plans
Documentation skills
Manual test case preparation
Test implementation
Defect monitoring
Time management
Business requirements analysis
Understanding of client business requirements
Accomplishments
In 2020, I was awarded the title of best performer o the year.
Additional Information
- Utilised knowledge of the Simpliance Application and kept up to date with latest developments to increase team productivity. Investigated and troubleshot our application to swiftly resolve problems and optimize functionality. Spearheaded initiatives to organize and automate business processes. Trained junior auditors each quarter in auditing processes to fulfil Internal Audit standards. Followed up audit work to confirm the successful implementation of agreed management actions within agreed timeframes. Supported timely delivery of projects, ensuring outstanding quality and standards.
Timeline
Assistant Manager - Product Coordinator
Aparajitha Software Services Pvt Ltd
04.2023 - Current
Sr. QA Analyst/Test Lead
Simpliance Technologies
01.2022 - 04.2023
SME Team Leader - Audit Service
Simpliance Technologies
01.2020 - 12.2022
Auditor
Simpliance Technologies
01.2017 - 12.2019
MTech - Networking Engg
Jawaharlal Nehru National College of Engineering, E.S. Institute of Technology And Management
06.2014 - 06.2016
B.E - Computer Science
PES Institute of Technology And Management
04.2010 - 05.2014