ANAM SHAIKH
Mumbai
Summary
Senior sales executive with 4+ years in residential real estate, focusing on presales customer relationship management and business development. Proven track record in managing customer journeys from inquiry to booking, fostering strong client relationships, and driving business growth. Recognized for a customer-first approach and strong communication skills, excelling in fast-paced sales environments. Dedicated to enhancing customer experiences while embracing leadership opportunities and increased responsibilities.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Senior Sales Executive – Luxury Residential & Presales Operations
Arihant Superstructures Ltd
02.2025 - Current
- Led presales operations for Arihant World Villas and Arihant Club10 Gymkhana while managing premium projects including Arihant Advika, Arihant Aleenta, and Arihant Aspire.
- Handled over 300 qualified inquiries monthly through consultations, site visits, virtual meetings, and booking coordination.
- Prepared executive MIS reports, sales dashboards, and lead analysis to support business planning.
- Planned customer engagement initiatives via WhatsApp Business, Karix, and email campaigns to enhance follow-up and lead nurturing.
- Maintained accurate customer records, inquiry pipelines, and management reports to ensure smooth sales and marketing coordination.
- Partnered with marketing and sales teams to enhance customer engagement and presales effectiveness.
- Took ownership of key presales responsibilities while supporting management initiatives and cross-functional collaboration.
Senior Investment Manager
Square Yards
02.2023 - 11.2024
- Advised customers on residential investment opportunities based on financial goals and property preferences.
- Conducted property consultations, site visits, and negotiations to support successful transactions.
- Built long-term customer relationships through consistent follow-up and professional service.
Customer Service Representative / Sales Executive
Mist IT Services
01.2022 - 01.2023
- Managed customer enquiries, complaint resolution, and service requests while maintaining high customer satisfaction.
- Supported lead generation and customer engagement activities for residential real estate projects.
Education
Bachelor of Science - Computer Science
Oriental Education Society
Mumbai01.2024
Skills
- Customer relationship management
- Salesforce expertise
- Effective communication
- Team leadership
- Lead generation
- Data reporting
- Sales strategy
Personal Information
- Available: after notice period.
- Relocation: Open to relocation (UAE and GCC).
- Title: Senior Sales Executive.
Professional Highlights
- Over 4 years of experience in residential real estate sales and presales.
- Entrusted with independently managing presales for Arihant World Villas and Arihant Club10 Gymkhana.
- Successfully contributed to 8 residential bookings valued at over INR 16 Crore since joining Arihant Superstructures.
- Built long-term relationships with premium homebuyers through a consultative and customer-focused sales approach.
- Trusted to independently manage key presales functions for Arihant's flagship luxury developments.
Certification
- Advanced Microsoft Excel
- MS-CIT
- Tally Prime
Digital Proficiency
- Microsoft Excel
- Google Sheets
- Microsoft Office
- Farvision CRM
- Karix
- MIS Reporting
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Urdu
Proficient (C2)
C2
Timeline
Senior Sales Executive – Luxury Residential & Presales Operations
Arihant Superstructures Ltd
02.2025 - Current
Senior Investment Manager
Square Yards
02.2023 - 11.2024
Customer Service Representative / Sales Executive
Mist IT Services
01.2022 - 01.2023
Bachelor of Science - Computer Science
Oriental Education Society