Anand Babu
Chennai
Summary
Desktop Support Engineer with 3+ years of experience in technical support for hardware, software, and networking. Proficient in troubleshooting Windows and Linux systems, managing Active Directory user accounts, and supporting Office 365 cloud platforms. Demonstrated ability to minimize downtime and maintain IT asset inventory while delivering effective support to end users.
Overview
11
11
years of professional experience
Work History
System Administrator
Uniware Systems Pvt Ltd
04.2022 - Current
- Company Overview: Client: Botree Software International Pvt Ltd
- System administration, incident management, and ticketing.
- Installation and configuration of Ubuntu and Windows 7/10/11.
- Outlook (2007/13/16/19), Thunderbird, and Outlook Express setup.
- User/group administration and Linux server monitoring via MobaXterm.
- Linux package management (RPM, Debian, tar, zip).
- Maintained Kaspersky Endpoint Security for virus-free environments.
- SSH, FTP configuration and troubleshooting.
- FortiGate firewall handling and SVN repository management.
- Veritas file and VMware backup monitoring.
- AWS server performance monitoring (CPU, memory, disk usage).
- Client: Botree Software International Pvt Ltd
System Engineer
Origin ITFS Pvt Ltd
10.2019 - 01.2022
- Monitored and maintained system performance for Tamil Nadu Urban Habitat Development Board.
- Installed software and IT tools to enhance operational efficiency.
- Managed support and warranty activities to ensure seamless service delivery.
Marketing Executive
3M India Pvt Ltd
01.2015 - 01.2018
- Brand awareness and customer relationship management.
- Marketing planning, campaign execution, and event organization.
Education
B.E. - Electronics and Communication Engineering
Asan Memorial College of Engineering & Technology
Keerapakkam,Chengalpattu01.2013
Diploma - Electronics and Communication Engineering
C.N.P.T College
Vepery, Chennai04-2010
SSLC -
St.Joseph’s Hr.Sec.School
Chengalpattu03-2007
Skills
- Windows 10/11
- Linux (Ubuntu, CentOS)
- MacOS
- End-user troubleshooting
- Remote desktop support
- Hardware/software issue resolution
- Active Directory
- Group Policy
- User account & permissions management
- Office 365
- Outlook configuration
- OneDrive
- Teams
- Basic TCP/IP
- DNS
- DHCP troubleshooting
- Wi-Fi/LAN configuration
- Lansweeper
- Freshservice
- Remote Desktop
- AnyDesk
- TeamViewer
- Kaspersky Antivirus
- Veeam
- Veritas backup monitoring
- Laptop/Desktop setup
- Printer installation
- Scanner & peripheral support
- ITIL-based ticket systems
- Asset tracking
- User guides
- Communication
- Patience
- Customer service
- Hardware troubleshooting
- Cloud resource management
- Network troubleshooting
Disclaimer
I hereby declare that the information provided is true to the best of my knowledge
Chennai,
Signature,
Anandbabu C
Timeline
System Administrator
Uniware Systems Pvt Ltd
04.2022 - Current
System Engineer
Origin ITFS Pvt Ltd
10.2019 - 01.2022
Marketing Executive
3M India Pvt Ltd
01.2015 - 01.2018
B.E. - Electronics and Communication Engineering
Asan Memorial College of Engineering & Technology
Diploma - Electronics and Communication Engineering
C.N.P.T College
SSLC -
St.Joseph’s Hr.Sec.School