Hi, I’m
ANAND BABU
Executive Housekeeper Operations At Lemon Tree Premier Bangalore
BANGALORE
Summary
Meticulous Executive Housekeeper/Operations Manager using 15 + years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up, and motivation as well as providing excellent customer service through highly-organized services. Professional with substantial experience in hospitality management, ready to excel in leadership and maintain high standards. Strong focus on team collaboration, consistently delivering results and adapting seamlessly to changing needs. Skilled in staff supervision, inventory management, and implementing efficient cleaning protocols. Known for reliability and achieving exceptional cleanliness and organization.
Overview
22
years of professional experience
4
Certifications
5
Languages
Work History
Lemon Tree Premier Hotel Bangalore
Executive Housekeeper Cluster
01.2024 - 01.2026
Job overview
- Responsible for hotel pre-launch operations cleanliness, orderliness and appearance of the entire hotels. Ensure that rooms are made as per company standard, vendor management, customer relationship, Training, Inventory, consumable cost, P&L expenses AOP budget for Hotel operations, Develops strategies and processes in areas such as performance metrics and measure, production schedule with respect to customer target and review daily, weekly and monthly production level/metrics new training manual development, & Maintenance of a hygienic environment
- Responsible for the daily operation of 188 rooms and Public area of the hotel.
- Direct coordination with Chief Engineer for ensuring smooth operation.
- Reviewing policies and procedures from time to time to ensure that systems are ever evolving and suited to the needs of the guest.
- Recruiting team members in line with the company guidelines.
- Supervising staffing level to ensure that guest service, operational needs and financial objectives are met.
- Responding to and handling guest problems and complaints.
- Ensure hotel policies are administered fairly and consistently, disciplinary procedures and documentation are complete.
- Review Customer Feedback System (NPS) and reviews process on the action plan to improve the same.
- Ensuring training, evaluating, disciplining and motivating the team members on a regular basis.
- Preparing yearly capital and operational budgets for guest supplies, cleaning supplies and printing & stationary and learn how they are approved and executed.
- Participating in the monitoring of cost management as it pertains to inventories, issue of supplies.
- Taking up all operational responsibilities in the absence of the General Manager.
- Working directly with outside contracted companies when on hotel premises.
- Delivering and managing employee programs that aligns with business priorities
- Employee wellness, organizational development and community engagement and execute local employee events and engagement programs
- Closely working with co-partner and management team (Facilities, HR, IT, Finance, Front office, Housekeeping, FNB, Outsource agency ) to execute maximize employee engagement process
- Managing the budgets and vendor relationships; build influential partnerships for site enablement.
at Sunday Group of Hotels Team Corporate
Regional Housekeeper
04.2018 - 12.2023
Job overview
- Pre-launch hotel operations
- (OYO Hotels & Homes Pvt.Ltd.)
Radiance Space Solutions Pvt. Ltd.
Housekeeping Operations Manager
12.2015 - 03.2018
Sunrise Integrated Facility Pvt. Ltd.
Housekeeping Operations Manager
02.2014 - 11.2015
Compass India Support Services Pvt. Ltd.
Housekeeping Operations Manager
11.2013 - 03.2014
Hilton Garden-Inn Saket ( Hilton Worldwide )
Assistant Housekeeping Manager Operations
06.2010 - 10.2013
Trident Oberoi Hotels ( Oberoi Group )
Housekeeping Executive Housekeeping Operations
06.2005 - 06.2010
Jaypee Palace Hotel Agra ( Jaypee Group )
Multi-Skilled Front Office Assistance
10.2003 - 05.2005
Education
State Institute of Hotel Management And Catering TechnologyTrichy, Tamil Nadu
Diploma in Hotel Management & Catering Technology from Hospitality Administration And Management
04-2003
TrichyTrichy
Master Computer Applications Certificate Course from Advanced Software Development, Programming (Python
03-2001
Panimalar Public Higher Secondary SchoolPerambalur ( Trichy )
High School Diploma
04.2001
Skills
MS Office 100%
Opera 100%
IDS & QNG 100%
Outlook 100%
Spreadsheets 100%
Excel 85%
PMS 87%
PowerPoint 95%
Google Drive 100%
Certification
01/2023 Guest Appreciation certificate
Interests
Reading, Internet Surfing, Traveling, Watching TV
Timeline
Executive Housekeeper Cluster
Lemon Tree Premier Hotel Bangalore
01.2024 - 01.2026
Regional Housekeeper
at Sunday Group of Hotels Team Corporate
04.2018 - 12.2023
Housekeeping Operations Manager
Radiance Space Solutions Pvt. Ltd.
12.2015 - 03.2018
Housekeeping Operations Manager
Sunrise Integrated Facility Pvt. Ltd.
02.2014 - 11.2015
Housekeeping Operations Manager
Compass India Support Services Pvt. Ltd.
11.2013 - 03.2014
Assistant Housekeeping Manager Operations
Hilton Garden-Inn Saket ( Hilton Worldwide )
06.2010 - 10.2013
Housekeeping Executive Housekeeping Operations
Trident Oberoi Hotels ( Oberoi Group )
06.2005 - 06.2010
Multi-Skilled Front Office Assistance
Jaypee Palace Hotel Agra ( Jaypee Group )
10.2003 - 05.2005
Panimalar Public Higher Secondary School
High School Diploma
04.2001
State Institute of Hotel Management And Catering Technology
Diploma in Hotel Management & Catering Technology from Hospitality Administration And Management
Trichy
Master Computer Applications Certificate Course from Advanced Software Development, Programming (Python
HONORS & AWARDS
Guest Appreciation Letters, Winner of Novel Ideas Competition, Leaderships Training & Management Awareness Programs @Hilton Hotel
PERSONAL DETAILS
Date of Birth: 14/05/1983
WEBSITES, PORTFOLIOS, PROFILES
- Https://www.linkedin.com/in/anand-babu-35081018?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B0T9FwCIMRoq9woSYxCpJTQ%3D%3D
- Https://twitter.com/GagankU21212724
Hobbies
Reading books, watching TV ( sports cricket & soccer ) and traveling