Anand Patwa
Mumbai,Maharashtra
Summary
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Overview
11
11
years of professional experience
3
3
Languages
Work History
KEC(Kia Experience Consultant)
Shreenath Vehicles Pvt. Ltd. (Kia Showroom Andheri)
09.2022 - Current
- Assisted walk-in enquiries, supplying relevant information and arranging test drives aligned with customer preferences.
- Contacted customers making inquiries via telephone regarding car options.
- Seek appointment with customer to facilitate dealership visit or perform test drive at customer's site
- Regularly notified customers of process developments in situations involving delivery delays or unforeseen issues.
- Cultivating strong relationships with customers following car delivery
- Gather references from existing customers to facilitate inquiries
Sales Consultant
Modi Car Agencies Pvt Ltd. (Hyundai)
02.2022 - 09.2022
- Contacting customers making inquiries via telephone regarding car options
- Request appointment from customer for dealership visit or home test drive.
- Clarify all offers and schemes to customers.
- Regularly notified customers on process developments related to delivery issues or unforeseen events.
- Maintaining strong customer relationships post-delivery of vehicle.
- Request references from existing customers to generate inquiries.
Sales Consultant
Shreenath Vehicles Pvt. Ltd. (Kia Showroom Malad)
12.2020 - 12.2021
- Facilitated walk-in inquiries and delivered detailed information and test drives of vehicles based on customer needs
- Contacted customers making inquiries via telephone regarding car options.
- Seek appointment from customer to facilitate dealership visit or arrange test drive at customer's site.
- Notify customers promptly about process status in instances of delivery delays or unexpected situations
- Cultivating strong relationships with customers post-vehicle delivery
- Gather references from established customers to enhance inquiry processes.
Sales Consultant
Kiran Motors LTD. (Maruti Suzuki)
07.2017 - 12.2020
- Assist customers with telephone inquiries related to car availability
- Request appointment from customer for dealership visit or arrange test drive at customer's location
- Inform customers promptly regarding process updates in case of delivery delays or unforeseen circumstances
- Cultivating strong customer relationships post-delivery of vehicles
- Gather references from satisfied customers to enhance inquiry development.
Team Leader
Gen Next Motors LTD. (RENAULT JOGESHWARI)
04.2017 - 06.2017
- Gathering daily forecasts from Team on bookings and test drive retails.
- Conduct daily evaluations of teams regarding enquiries and test drives.
- Consulted with every customer to finalize bookings
- Analyzed customer feedback related to delivery issues and provided updates
- Energizing team members through daily interactions
- Submitting Evening Report to SM and GM detailing Bookings, Retails, and Test Drive.
- Reaching monthly goals regarding bookings and retails.
Sales Consultant
Gen Next Motors LTD. (RENAULT JOGESHWARI)
05.2016 - 04.2017
- Contacting customers making inquiries via telephone regarding car.
- Details provided to customers based on needs.
- Request appointment from customer for dealership visit or arrange travel to customer location for test drive
- Outline all offers and schemes to enhance customer knowledge.
- Notify customers consistently regarding process updates during delivery delays or unforeseen circumstances
- Cultivating strong relationships with customers post-vehicle delivery
- Request references from existing customers to generate inquiries.
Tele Caller in Sales Department
Mithila Cars PVT. LTD.(HYUNDAI)
11.2014 - 04.2015
- Conducted outbound calls to customers inquiring about new vehicle purchases via online platforms such as Zigwheels, Autoportals, and Just Dial.
- Communicate comprehensive car information to customer tailored to individual needs and utilization.
- Schedule appointments with customers for home visits or test drives.
- Managed customer appointments, relaying inquiries to TL or Sales Consultant for visits to client locations.
- Ensure ongoing follow-up with customers regarding car booking status.
- Request references from booked customers to generate inquiries.
- Track and maintain excel sheet of daily enquiries.
- Communicated comprehensive end-of-day report to senior staff outlining work accomplished during Team Leader's absence.
Education
BCA -
Chandigarh University
10-2024
HSC - Science
Maharashtra State Board
02-2012
SSC -
Maharashtra State Board
03-2010
Skills
Time management
Customer service
Product and service knowledge
Referral generation
Time management
Interests
Watching Cricket, Watching movies, Listening songs, Travelling
Accomplishments
- Awarded as “KWID CHAMPION” in the month of November.
- Promoted as Team Leader in the month of April 2017.
- Promoted as KPG - EV(Kia Product Guide-EV) July 2025
Personal Statement
- KEY STRENGTHS: Self Confidence, Self-Motivated, Dedicated, Good Communication Skills.
- I CAN OFFER: Commitment and Capacity to work, adapt myself for immediate changes taking Place in work and off-work environment.
Timeline
KEC(Kia Experience Consultant)
Shreenath Vehicles Pvt. Ltd. (Kia Showroom Andheri)
09.2022 - Current
Sales Consultant
Modi Car Agencies Pvt Ltd. (Hyundai)
02.2022 - 09.2022
Sales Consultant
Shreenath Vehicles Pvt. Ltd. (Kia Showroom Malad)
12.2020 - 12.2021
Sales Consultant
Kiran Motors LTD. (Maruti Suzuki)
07.2017 - 12.2020
Team Leader
Gen Next Motors LTD. (RENAULT JOGESHWARI)
04.2017 - 06.2017
Sales Consultant
Gen Next Motors LTD. (RENAULT JOGESHWARI)
05.2016 - 04.2017
Tele Caller in Sales Department
Mithila Cars PVT. LTD.(HYUNDAI)
11.2014 - 04.2015
BCA -
Chandigarh University
HSC - Science
Maharashtra State Board
SSC -
Maharashtra State Board