Anand Mohan

• Boosted client satisfaction by providing personalized travel recommendations and tailored vacation packages.
• Increased sales revenue by developing strong rapport with clients and offering customized travel solutions.
• Enhanced customer retention by delivering exceptional service and timely follow-up communication.
• Maintained comprehensive knowledge of products, services, promotions, policies, and procedures in order to deliver accurate information and ensure seamless transactions for clients.

Maintained up-to-date knowledge of travel industry trends,

regulations and best practices to better serve customers.

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Promoted dedicated customer service and support by promptly

resolving customer complaints.

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Maintained operational proficiency in coordinating both

international and domestic travel accommodations forcustomers, arranging for airfare as well as hotel and rental car

reservations.

Administered customer surveys to measure satisfaction with

services and better understand desires and expectations.

• Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
• Streamlined booking processes for increased efficiency and reduced client wait times.
• Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
• Worked closely with clients to understand unique needs and meet specific travel desires.
• Organized trips for individual, family and business travelers.

*Conducted comprehensive reviews of online advertisements

submitted by advertisers to ensure compliance with Google's

advertising policies and guidelines.

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Evaluated advertisements for quality, accuracy, relevancy, and

adherence to legal and ethical standards.

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Utilized Google's proprietary tools and systems to review and

assess text, image, video, and display ads across multiple

platforms, including Google Ads, YouTube, and Display Network.

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Applied in-depth knowledge of Google's advertising policies and

guidelines to identify and flag non-compliant or misleading

advertisements.