Anand Paul
Bengaluru
Summary
Dynamic professional with over 8 years of rich experience in Logistics/Warehousing, specializing in Planning & Strategy, Market Insights, Vendor Management, Client Servicing, and Operation Management. Currently managing Pan India First mile & Return Operations with a focus on operations and client servicing.
Overview
9
9
years of professional experience
Work History
Manager - First Mile, Reverse & Process Excellence
Shadowfax Technologies Pvt Ltd
Bengaluru
10.2020 - Current
- Heading Pan India FM & RTS Operations
- Successfully improved FM NSL from 70% to 93% in Delhi in tier 1 & 2 Cities
- Responsible for major escalations from clients across the country, providing end-to-end support to resolve client issues
- Capacity planning and peak management
- Return process improvement with 97% FASR
- Expansion and service quality improvement
- Vendor & people management
- Loss reduction & project management.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Led and managed projects to support logistics efforts and plans.
Sr.Executive - Operations
Bizongo
Bengaluru
10.2018 - 09.2020
- Led divisions of Warehouse/Logistics, SC Planning in Smart Paddle
- Created a network for all modes of transportation for Pan India
- Improved OTIF from 63% to 98% within Q3 & Q4, FY19-20
- Managed vendor onboarding, 3PL management for warehousing and distribution
- Awarded as the best team player for successful process implementation for major clients
- Reverse logistics & Pickup Accuracy
- Successfully brought down the logistics cost by 4% through warehouse and distribution expansion
- RCA & CAPA for Network breaches.
Sr.Executive
Vulcan Xpress Pvt Ltd (Snapdeal)
Bengaluru
03.2015 - 10.2018
- Supervised a 25k Sq.Ft warehouse with Linehaul and LPC Operations for Snapdeal
- Maintained 97% D0 Connection adherence for Intercity and intracity
- Achieved 90% RTS clearance on D0 of arrival with <2% damage or Tech glitch shipments
- Managed route planning and vehicle planning for hub connection and deliveries across Bangalore and ROK
- Successfully reconciled network pendency and resolved issues within the next 12 hrs.
Education
MBA - Supply chain & Operations
ICFAI
Tripura03.2020
B.com - Commerce
St Josephs college
Bengaluru05.2015
Skills
- Complex Problem Solving
- Leadership and Teamwork
- Communication Skills
- Microsoft Excel
- Power BI
- Logistics Management
- Negotiating
- Strategic Sourcing
- Transportation Management
- Warehouse Operations
Personal Information
Title: Supply Chain Manager
Languages
- English
- Hindi
- Kannada
- Tamil
- Telugu
Accomplishments
- Awarded best employee for accomplishing Amazon distribution project
Timeline
Manager - First Mile, Reverse & Process Excellence
Shadowfax Technologies Pvt Ltd
10.2020 - Current
Sr.Executive - Operations
Bizongo
10.2018 - 09.2020
Sr.Executive
Vulcan Xpress Pvt Ltd (Snapdeal)
03.2015 - 10.2018
MBA - Supply chain & Operations
ICFAI
B.com - Commerce
St Josephs college
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