Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
Generic
Anand S

Anand S

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to build higher position. Ready to help team achieve company goals.


To obtain a position in customer relations, Visa services, marketing, or sales within a competitive and professional environment that offers opportunities for both career advancement and personal growth.To work in a challenging and dynamic environment which adds values to enhance my knowledge and acquire new skills and contribute effectively to the organization and become an expert in the practical field through commitment, honesty and continuous hardworking and improvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader

SAMA TRAVEL PVT LTD
11.2023 - Current
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Managing for both direct and trade partners, as well as corporate management
  • Completing the application form with all required information
  • Recommending documents that comply with the country's requirements
  • Obtaining appointments in accordance with the country
  • Handling telephone inquiries and front desk duties
  • Provide a list of visa prerequisites
  • Assistance in obtaining short-term and long-term visas for all countries is provided.

Senior Officer Visa

Riya Travel & Tours (I)Pvt Ltd
04.2023 - 10.2023


  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Recommended and implemented successful strategies to maximize revenue.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Managing for both direct and trade partners, as well as corporate management
  • Completing the application form with all required information
  • Recommending documents that comply with the country's requirements
  • Obtaining appointments in accordance with the country
  • Handling telephone inquiries and front desk duties
  • Provide a list of visa prerequisites
  • Assistance in obtaining short-term and long-term visas for all countries is provided.

Officer Visa

Riya Travel & Tours (I)Pvt Ltd
09.2019 - 04.2023
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Coordinated operations with other emergency service groups.
  • Managing for both direct and trade partners, as well as corporate management
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Completing the application form with all required information
  • Recommending documents that comply with the country's requirements
  • Obtaining appointments in accordance with the country
  • Handling telephone inquiries and front desk duties
  • Provide a list of visa prerequisites
  • Assistance in obtaining short-term and long-term visas for all countries is provided.

Trainee Visa

Riya Travel & Tours (I)Pvt Ltd
05.2019 - 09.2019
  • Learned new materials, processes, and programs quickly.
  • Collaborated with employees from various backgrounds.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Managing for both direct and trade partners, as well as corporate management
  • Completing the application form with all required information.
  • Recommending documents that comply with the country's requirements.
  • Obtaining appointments in accordance with the country.
  • Handling telephone and email inquiries.
  • Provide a list of visa prerequisites.
  • Handled short-term visa assistance for certain countries.

Education

Bachelor of Commerce -

AISECT (RNTU) University

IATA Travel And Tourism Consultancy -

Riya Institute of Hospitality

Board of Higher Secondary Examination Kerala - Computer Science

C.K.M, Higher Secondary School

Board of Public Examination Kerala - SSLC

St. Antony's High School

Skills

  • Communication skill
  • Ability to multi task
  • Attention to deal
  • Excellent Computer Knowledge
  • Creativity
  • Trustworthy
  • Customer Service
  • Time management
  • Work Planning
  • Mentoring
  • Overtime Management
  • Team Supervision
  • Client Support
  • Teamwork and Collaboration
  • Call Center Operations
  • Ms Word
  • Ms Excel
  • Ms PowerPoint
  • Social Media

Certification

Certificate Of Appreciation,

  • Has Earned Special Recognition & Is Given Certificate Of Appreciation By Riya Group Enterprise.

Languages

English
Malayalam
Tamil
Hindi

Hobbies

  • Travelling is my hobby because it allows me to explore new cultures, meet new people, and gain new experiences
  • Internet surfing is a way for me to quench my thirst for knowledge.



Timeline

Team Leader

SAMA TRAVEL PVT LTD
11.2023 - Current

Senior Officer Visa

Riya Travel & Tours (I)Pvt Ltd
04.2023 - 10.2023

Officer Visa

Riya Travel & Tours (I)Pvt Ltd
09.2019 - 04.2023

Trainee Visa

Riya Travel & Tours (I)Pvt Ltd
05.2019 - 09.2019

Bachelor of Commerce -

AISECT (RNTU) University

IATA Travel And Tourism Consultancy -

Riya Institute of Hospitality

Board of Higher Secondary Examination Kerala - Computer Science

C.K.M, Higher Secondary School

Board of Public Examination Kerala - SSLC

St. Antony's High School

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