Anand Subramanian

Delivery and Transformation -

• Leading service delivery and engagement transformation for Fortune 500 Life Sciences client across multiple geographies, overseeing multi-year project.
• Managing support delivery of applications across risk tiers, ensuring adherence to SLAs/KPIs, mitigating risks and driving innovation.
• Achieved year-on-year delivery transformation, improving project performance and resource management.
  

Communication -

• Collaborating with cross-functional teams across geographies to ensure seamless service delivery, fostering strong client relationships.
  Maintaining clear communication with stakeholders, providing regular updates and addressing concerns / escalations.
  

Quality -

• Implementing process improvements and best practices, increasing efficiency and productivity.
  

Leadership -

• Demonstrating strong leadership, managing global team and ensuring their professional development.
  

Delivery -

• Led end-to-end transition delivery of diverse portfolio of multi-tech-stack data analytics applications for multiple clients, including Fortune 500 Mining client and Fortune 500 insurance client, with globally distributed teams.
• Successfully managed all phases of transition, from initiation and planning to design, execution, stabilization, and closure, ensuring smooth and efficient project delivery.
  

Communication -

• Maintained clear and consistent communication with customers across different geographies, delivering multiple status presentations to provide updates on progress and ensure customer satisfaction.
• Effectively managed communication with multiple internal stakeholders, fostering collaboration and teamwork to achieve common goals and deliver exceptional service to customer.
  

Process -

• Ensured adherence to quality standards and processes throughout transition, resulting in high-quality deliverables and customer satisfaction
  

Leadership -

• Fostered a culture of collaboration and teamwork, promoting "One Team" approach to deliver exceptional results for customer.
  

• Led offshore team for Fortune 500 Manufacturing client, providing guidance and support on technical and functional aspects of project, resulting in seamless delivery and client satisfaction
• Successfully delivered one executive report for CXO leadership, receiving recognition and appreciation for team's efforts
• Utilized Informatica, Oracle DB, and OBIEE Analytics technologies to develop and implement solutions that met client requirements and improved business processes
• Maintained clear and concise documentation, facilitating knowledge transfer and ensuring continuity in project execution.

• Successfully implemented multiple assignments as Data Management Consultant, Business Analyst, Liaison Manager, and Onsite Coordinator across various roles in Fortune 500 clients, ensuring adherence to process, schedule, and quality
• Received customer appreciation and accolades for consistently meeting customer expectations and effectively managing relationships
• Demonstrated expertise in customer relationship and expectation management, refining and applying learnings from previous engagements

Demonstrated versatility and adaptability by successfully working on multiple projects across various customers, showcasing proficiency in different stages of software development life cycle

• Collaborated with cross-functional teams to deliver high-quality solutions, meeting customer requirements and ensuring timely project completion
• Developed expertise in multiple technical areas, continuously expanding skill set and contributing to growth and success of organization