ANAND VIJAYKUMAR GHODAKE
Pune
Summary
Dynamic Senior Manager with extensive experience at Yes Bank LTD, excelling in customer relationship management and team leadership. Proven track record in driving business growth through market analysis and strategic sales initiatives. Adept at coaching teams to exceed performance goals while fostering strong stakeholder relationships.
Overview
13
13
years of professional experience
Work History
Senior Manager Prime Home Loan
Yes Bank LTD
Pune
10.2021 - Current
- Wide experience in different role, handling different profile depending on the need of the organisation.
- Regularly evaluated customer satisfaction levels by surveying customer base.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Developed long-term relationships with key stakeholders including customers.
- Managed daily workflow including assigning tasks to team members.
- Analyzed competitors and market trends to facilitate business growth.
- Managed a team of 8+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Sales Manager
Tata Capital Housing Finance Ltd
Pune
02.2020 - 10.2021
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Identified and developed new markets for products or services.
- Developed and implemented sales strategies to increase market share.
Branch Sales Manager
Piramal Capital Housing Finance Ltd
Pune
04.2019 - 02.2020
- Directed and coordinated products, services and sales activities.
- Used change methodologies to increase sales and led projects for increased productivity.
- Coached, developed and motivated team to achieve revenue goals.
- Coordinated Daily Field Reports (DFRs) and distributed to Seniors.
Sales Manager
Indiabulls Housing Finance Ltd
Pune
05.2015 - 04.2019
- Sales Manager / Relationship Manager : Mortgage - (Home Loan, Lap)
- Managing Existing Relationship with builders, Connectors, Business Associates
- Handling team of 12 DST and 1 team leader
- Recruitment for team building
- Motivating the team regularly, giving product training on regular basis
- Distribution of leads, new projects within the team members.
- Acquisition of new builders, Connectors, Business Associates.
- Managing insurance penetration in Mortgage disbursement.
- Disbursement of loans.
- Achievement of monthly targets.
- Technical Skills: Leadership Quality, Team Handling, Good Communication Skill, Knowledge of Banking Products (CASA, Loans, Mutual Funds, Insurance), Qualified and highly efficient in Mutual Funds.
- Languages: English, Marathi, Hindi
Senior Officer
ICICI Bank
Pune
11.2012 - 05.2015
- Handling Existing Clients & Handling customer queries.
- Generating business from various asset product & Customer queries.
- Sourcing of new saving and current accounts.
- CASA funding from the existing and new customer.
- Cross selling of credit cards & Loans and mortgages.
Officer
HDFC Bank
Pune
05.2012 - 11.2012
- Responded promptly to customer inquiries.
- Developed relationships with customers to increase sales of bank services.
- Developed marketing strategies to attract new customers to the bank.
- Maintained accurate records of customer accounts transactions.
Education
Master of Business Administration - Finance
PVPIT Management Collage
Pune06-2011
G.D.C & A -
Cha. Shivaji Collage
Satara06-2009
D.B.M -
Cha. Shivaji Collage
Satara06-2009
B.Com -
DG Collage
Satara05-2008
Skills
- Customer relationship management
- Market analysis
- Team leadership
- Performance monitoring
- Goal setting
- Sales channel analytics
- Coaching and mentoring
- Marketing campaign analysis
- Relationship building
Accomplishments
- Achieved Best Employee Award of the Year 2022-2023 in Yes Bank Limited
- Qualified international contest in the year 2023 and 2024 at Yes Bank Limited
- Achieved the coveted award of Employee of the Year for 2015-16 at Indiabulls Housing Finance Ltd
- Part of the achievers team continuously qualifies in all monthly contests at ICICI Bank Ltd
Disclaimer
I do hereby solemnly declare that all the above statements furnished by me are true, complete and correct to the best of my knowledge and belief.
Timeline
Senior Manager Prime Home Loan
Yes Bank LTD
10.2021 - Current
Sales Manager
Tata Capital Housing Finance Ltd
02.2020 - 10.2021
Branch Sales Manager
Piramal Capital Housing Finance Ltd
04.2019 - 02.2020
Sales Manager
Indiabulls Housing Finance Ltd
05.2015 - 04.2019
Senior Officer
ICICI Bank
11.2012 - 05.2015
Officer
HDFC Bank
05.2012 - 11.2012
Master of Business Administration - Finance
PVPIT Management Collage
G.D.C & A -
Cha. Shivaji Collage
D.B.M -
Cha. Shivaji Collage
B.Com -
DG Collage