Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Strengthandexpertise
Personal Information
Languages
Timeline
Generic
Anand G D

Anand G D

Chennai

Summary

Professional with 27 years of experience and track record of success and achievements of goals in operation and maintenance of Utilities, Facilities & Property Management. Planned strategy to ensure efficient management of assets – Managed, maintained and supported the reliability of the systems, equipment, properties and assets in the facility. Managed contracts, contractors, and procurement functions and provided support for the facility's budget. Maintained and operated the facilities – Managed resources including budget, staff, contractors, consultants and finances. Responsible for Business Development, Operations and technical development for India. Provide Operations & Maintenance services to Commercial, retail, Hospitality, Healthcare & Industrial sectors. Strengthen organizational infrastructure by implementing key strategic business initiatives of customer relationship management, reduced costs, energy conservation, and continuous change management. Ensuring optimum resource utilization and high-quality services for maximum customer satisfaction. Establishing and implementing Maintenance and Service practices, planned & predictive maintenance, Condition Based Maintenance schedules for improving reliability and safety of plant for Zero down time. Implementing IMS (ISO 9001, ISO14001, OSHAS 18001, & ISO50001). Defining & implementing Standard operating procedures, quality standards and structured processes/quality plans for various Equipment, Machinery and processes. Identifying and developing cost effective vendors/suppliers for materials, equipment's and manpower. Handling annual maintenance contracts. Energy management, risk engineering audits, technical audits of all installations. Planning and managing budgets, Critical spares and stores; developing management Information Systems, Ensuring all statutory compliances. Planning & training for disaster/ emergency management. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

27
27
years of professional experience

Work History

Director Operations

ISS Facility Services Pvt Ltd
10.2022 - Current
  • Responsible for Pan India Operations
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
  • Streamlined operational processes by identifying inefficiencies and implementing best practices.
  • Improved overall productivity with the introduction of innovative process improvement initiatives.
  • Ensured compliance with industry regulations and company policies, mitigating potential risks.
  • Spearheaded continuous improvement projects, resulting in enhanced business performance.
  • Led cross-functional teams to achieve company goals, fostering collaboration and communication.
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Facilitated change management efforts, guiding teams through periods of transition and growth.
  • Managed vendor relationships, negotiating contracts for maximum value and efficiency.
  • Reduced environmental impact by implementing sustainable practices and eco-friendly operations, gaining recognition in industry.

Chief Operating Officier

Technique Control Facility Management (TCFM) Pvt Ltd
04.2019 - 10.2022
  • Responsible for Pan India Operations
    • Business development & Profit enhancement of the region
    • Facility Management for 67 Million sft across pan India
    • Commercial Space – 46.71 Mn Sq ft. -79 locations
    • Co working Space – 4.18 Mn Sq ft. – 37 locations
    • Residential complex – 11.54 Mn Sq ft. – 17 locations
    • Industrial - 1.58 Mn Sq ft. – 4 locations
    • Hotel – 1.62 Mn Sq ft. – 2 locations
    • School -1.48 Mn Sq ft. – 2 locations
    • Hospital – 0.12 Mn Sq ft. - 1locations
    • Both on built in space and common area (Both Facility and Property management) by driving around 7000 manpower.
    • Conversant with ISO 9001-2008, ISO 14001, ISO 50001 & OSHAS 180001
    • Conversant in handling AMC with all OEM and ensure maximum availability of all key equipment’s.
    • Implementation of Health,Safety,Quality, Environment & Energy (HSQEE)
    •Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
  • Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and cost savings.

Director Operations

GSH India Pvt Ltd
12.2012 - 04.2019
  • Responsible for Pan India Operations
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
  • Coordinated with marketing and sales departments to align operational capabilities with strategic growth initiatives.
  • Enhanced team productivity with implementation of agile methodologies, significantly reducing project turnaround times.
  • Developed and maintained robust business continuity plans, ensuring operational resilience in face of unforeseen challenges.

General Manager – Operations (Technical)

Dalkia India Pvt Ltd
05.2011 - 11.2012

General Manager

M/S Eau Chemicals
07.2001 - 04.2011

ENGINEER-Service

M/S Aqua Chemicals &Systems
05.1997 - 06.2001

Education

Master's in Marketing Management. (MMM) -

Pondicherry University
Pondicherry
05.2022

Skills

    • Operational Excellence
    • Business Analysis
    • Organizational Development
    • Safety Management
      • Workforce Planning
      • Teamwork and Collaboration
      • Organizational Structuring
      • Team Leadership

Accomplishments

  • Consistent P & L growth in last 2 years in ISS
  • TCFM 85 % revenue growth and 100% Manpower growth was achieved in 2019-20
  • Start up team member for setting up of GSH operations in India from scratch.
  • Business development activities in the Facilities, Property and healthcare sectors.
  • RFI / RFP Preparation and submission.
  • Relationship building – with key players.
  • Mobilization of resources and process in larges facilities.
  • Implemented profit improvement plan for contracts.
  • Implemented supply of utility business in India. (Supply of steam)
  • Involved in procurement of commodities and other consumables.
  • Driven water conservative measures among the contracts.
  • Manage entire operations staff across south zone and develop india business in line with corporate strategy and targets.

Affiliations

  • Indian Water Association.
  • Madras Productivity Council

Strengthandexpertise

  • Good communication skills.
  • Good administration skills.
  • Good Leadership skills.
  • Keen to learn new things and technology.
  • Good interpersonal skills.
  • Team player.

Personal Information

Date of Birth: 05/13/77

Languages

Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Telugu
Intermediate (B1)
Kannada
Elementary (A2)
Hindi
Intermediate (B1)

Timeline

Director Operations

ISS Facility Services Pvt Ltd
10.2022 - Current

Chief Operating Officier

Technique Control Facility Management (TCFM) Pvt Ltd
04.2019 - 10.2022

Director Operations

GSH India Pvt Ltd
12.2012 - 04.2019

General Manager – Operations (Technical)

Dalkia India Pvt Ltd
05.2011 - 11.2012

General Manager

M/S Eau Chemicals
07.2001 - 04.2011

ENGINEER-Service

M/S Aqua Chemicals &Systems
05.1997 - 06.2001

Master's in Marketing Management. (MMM) -

Pondicherry University
Anand G D