ANANYA SAXENA

· Owned the product roadmap and backlog for an enterprise CMDB-based digital asset management platform serving 100+ customers, including Government of India hybrid cloud infrastructure valued at INR 350crs

· Positioned CMDB as the information superhighway, enabling a unified view of infrastructure assets, resource metadata (attributes), configuration state, and telemetry signals

· Led observability readiness by defining discovery coverage for 130+ technologies and shaping monitoring enablement journeys across GCP, Azure, and ROS hybrid environments

· Designed self-service onboarding journeys for Community, AKS, GKE, and EKS clusters, standardizing Prometheus and log pipeline enablement to support consistent telemetry onboarding

· Created a unified customer experience, surfacing real-time observability metrics, alerts, incidents, security posture and logs

· Automated module initialization by removing 72 manual steps, improving platform readiness and reducing onboarding effort

· Partnered with engineering to streamline discovery and data pipelines (discovery & ingestion), reducing CMDB data latency by ~98% and improving time-to-discovery from ~2 hours to near real-time

· Strengthened data reliability by introducing automated IP discovery via network scanning, eliminating ~95% of gaps

· Defined adoption metrics and established governance control boards; collaborated with operations and engineering to monitor platform health KPIs, contributing to ~30% improvement in MTTR

· Automated physical server discovery and onboarding, reducing provisioning time by ~80% and manual operational dependencies

· Delivered a resource landscape dashboard to support decision-making, improving visibility and decision speed by at least 90%

· Launched storage utilization dashboard, helping customers identify cost optimization opportunities and reduce over-provisioning

· Strengthened governance by implementing RBAC and audit logs, improving data controls and access integrity by 50%

· Collaborated with SMEs to launch a license management module, enabling customer to track their usage and compliance

Expanded and standardized resource metadata across 1,400+ types, improving overall CMDB data completeness by approximately 33%.

· Conducted competitive benchmarking and customer interviews to define product vision, roadmap priorities, and GTM strategy

· Wireframed and collaborated with designers on Figma-based designs used for walkthroughs and stakeholder reviews

· Authored user guides and market-facing audio and visual content to support customer onboarding, adoption, and enablement

• Identified product–market fit and designed new service offerings for enterprise customers, contributing ~INR 2 mn to topline growth
• Supported sales through digital campaigns and customer demonstrations

• Ranked among the top 5% performers, leading 250+ technology research engagements primarily in the telecom sector
• Launched a bi-weekly webinar series for an in-house patent analytics platform, contributing ~INR 1 mn to topline
• Managed client-facing delivery and stakeholder communication across 100+ projects
• Developed business proposals and onboarded 14 new high-value projects