Ananya Singh
Bhopal
Summary
Motivated and results-driven Process Associate with over 3 years of experience in managing supply chain & Imports operations, invoice processing, and ensuring compliance with regulatory standards. Holding an MBA in Finance and HR, combines strong analytical skills with a passion for optimizing processes and enhancing workflow efficiency. Proven ability to collaborate with cross-functional teams, mentor new joiners, and lead process improvements. Skilled in client communication and problem-solving, committed to driving operational excellence and fostering productive work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Process Associate
Tata Consultancy Services
Indore
04.2021 - Current
- Managed Imports & Supply Chain Operations for EU countries, ensuring the timely and accurate movement of goods in compliance with regulations.
- Collaborated with Cross-Functional Teams, identifying and resolving 10+ process bottlenecks, resulting in a 20% improvement in workflow efficiency.
- Processed 500+ Invoices Monthly with a 98% accuracy rate, consistently meeting deadlines and maintaining high levels of accuracy.
- Mentored & Trained New Joiners, enhancing team productivity by 15% and reducing onboarding time by 20%, contributing to overall team effectiveness.
- Performed Quality Assurance Checks on transactions and account actions to ensure compliance with both state and federal regulations.
- Shift Handling & Leadership: Assumed shift leadership in the absence of the team leader, managing escalations and overseeing the team's daily operations.
- Managed Client Communication: Sent emails, conducted regular client calls, and managed cut-off schedules to ensure seamless service and client satisfaction.
- Recognized as Star Employee of the Month multiple times for delivering exceptional performance and exceeding targets.
Education
MBA - Finance & HR
Corporate Group of Institutions
Bhopal06-2024
Bachelor of Commerce -
Career College
Bhopal09-2020
Skills
- Imports/Export Operations
- Cross-Functional Collaboration
- Quality Assurance & Compliance
- Client Relationship Management
- Team Leadership & Mentoring
- Problem Solving & Process Improvement
- Microsoft Office (Excel, Word, Outlook)
- Enterprise Resource Planning (ERP) Systems
Certification
- Certified in Supply Chain & Logistics Management
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Process Associate
Tata Consultancy Services
04.2021 - Current
MBA - Finance & HR
Corporate Group of Institutions
Bachelor of Commerce -
Career College
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Tarun Singh ChauhanTarun Singh Chauhan
ServiceNow Developer at Aceis Services Pvt LtdServiceNow Developer at Aceis Services Pvt Ltd