Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer Experience
Languages
Affiliations
Timeline
Generic

ANBU JEBAKUMAR S

Chennai

Summary

Detail-oriented mortgage and real estate professional with 2+ years of experience in Government/GSE (FHA, VA, Freddie Mac) loan processing, foreclosure timelines, and property valuation. Skilled in virtual property inspections, repair cost estimation (U.S. market standards), and renovation quality control. Proficient in LSAMS and Black Knight for loan servicing, with hands-on collaboration across sales, valuation, and title/escrow teams to enhance operational efficiency and client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Process Associate

Opendoor
Chennai
05.2024 - Current
  • Verified the videos of the properties uploaded by the customers, analyzed the repairs needed for the property virtually, and created repair line items.
  • Checking the quality of the renovated homes and making an estimation of home costs based on market standards (U.S. market).
  • Analyzed 400+ virtual property inspections monthly, creating repair line items with 98% accuracy.
  • Reduced cost estimation errors by 20% through market-standard benchmarking.
  • Work closely with internal teams (sales, valuation, renovation), and external partners (title/escrow, lenders) to deliver a perfect experience to Opendoor sellers, buyers, and agents.
  • Resolved escalated issues from customers in a timely manner while ensuring satisfaction with solutions provided.
  • Secured quarterly top performer, and top of the stack for almost seven months.

Process Associate

Mr. Cooper
Chennai
06.2022 - 04.2024
  • Managed invoice processing for foreclosure, verifying supporting documentation from vendors.
  • Monitored invoices from submission to check request, ensuring timely payments.
  • Streamlined reset invoice process for checks requested but unpaid by investors.
  • Collaborated with preservation company to maintain properties per lender requirements.
  • Reviewed bids for HUD approval, ensuring compliance with FHA loan specifications.
  • Possessed extensive experience in handling government loan types including FHA, VA, USDA, and GSE loans.
  • Assigned vendors for property maintenance and coordinated legal proceedings for code violations.
  • Maintained effective communication with stakeholders regarding property preservation and foreclosure timelines.
  • Cross Trained in underwriting.

Digital Marketing Intern

Yitro business consultants
Chennai
12.2021 - 12.2021
  • Digital marketing
  • Marketing research
  • Learned Data mining by extracting large data to identify customers opinion on the product and the competitor of the product.
  • Social media marketing, Email marketing.
  • Content writing

Education

PGDM - Operations And Management - Logistics And Supply Chain Management

Great Lakes Institute of Management
Chennai
08-2026

B.COM - General

Loyola College (Autonomous)
Chennai
06.2022

12th -

CSI St.Thomas HR. Sec. School
Chennai
05.2019

Skills

  • Quality control and assurance
  • Microsoft Office proficiency
  • Problem solving and analysis
  • Risk assessment and management
  • Team leadership and development
  • Process optimization
  • Service level agreement (SLA) achievement
  • Team management
  • Leadership

Certification

Digital Marketing, Accenture

Accomplishments

  • Constant performer in production and quality every month
  • Trained new hires about the requirements of the process.
  • Part of employee event program.
  • Consistent performer as an individual and supporting the team members
  • Part of employee event program.
  • Consistent performer as an individual and supporting the team members

Volunteer Experience

Social work, Loyola College, 01/01/22, 05/01/22, Performed outreach activities organized by the college 2019 – 2022. Tree plantation, Garbage Collection and various task in govt. schools and charitable works in village adopted by college.

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Affiliations

  • Represented the school at district level in Hockey 2013 – 2014
  • Represented the school at Zone level Hockey tournament 2014 – 2015
  • Represented college in intercollegiate at various universities 2019 – 2022.

Timeline

Senior Process Associate

Opendoor
05.2024 - Current

Process Associate

Mr. Cooper
06.2022 - 04.2024

Digital Marketing Intern

Yitro business consultants
12.2021 - 12.2021

PGDM - Operations And Management - Logistics And Supply Chain Management

Great Lakes Institute of Management

B.COM - General

Loyola College (Autonomous)

12th -

CSI St.Thomas HR. Sec. School

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ANBU JEBAKUMAR S