Anchal Malhotra
Summary
Results-driven Technical Program Manager with 13 years of experience delivering complex software programs. Led the launch of high-impact products, implementing agile processes to enhance quality through test-driven development. Expertise in program governance and utilizing AI-powered platforms to automate administrative tasks and optimize resource allocation.
Overview
13
13
years of professional experience
Work History
Senior Technical Program Manager
Adobe
Noida
07.2024 - Current
- Led end to end delivery of top priority project for Adobe - Premiere Pro and Firely within timelines through effective stakeholder management across all internal teams
- Work with stakeholders and teams to define program vision, identify requirements, define milestones, create project execution plans, capture and manage risks, issues and dependencies.
- Collaborated with and motivated cross-functional teams across engineering, user experience, product, marketing, legal, and implementation to enhance project delivery.
- Guided the team through Scrum ceremonies, maintaining focus on project timelines and fostering adherence to the agile project management framework.
- Facilitated test-driven development on all projects increasing quality and exceeding the KPIs.
- Built and deployed an AI-driven Jira automation tool using Cursor to automate repetitive team workflows and enhance project visibility
- Utilized ChatGPT/Claude to draft technical documentation, stakeholder reports, and meeting summaries, reducing reporting cycle time by 50%
- Ensure timely communication of issues and status, via meetings and reports to all stakeholders
- Actively monitor JIRA boards, ensure high deliverability and keep team performance data up to date for management view.
- Triage Production / Security issues with the dev and product partners for a quick resolution.
- Work with stakeholders and teams to define program vision, identify requirements, define milestones, create project execution plans, capture and manage risks, issues and dependencies.
Manager- Agile Program Management
Publicis Sapient
Gurgaon
06.2023 - 06.2024
- Drove Agile transformation within organization, focusing on adoption of best practices, tools, and metrics.
- Managed program roadmap, project planning and tracking, customer issues, release management, and User Acceptance Testing (UAT).
- Work with Product owners on defining roadmap and release planning & ensure backlog is healthy.
- Organize Scrum ceremonies, remove impediments, resolve conflicts, and protect team from external interferences
- Established key performance indicators to monitor program health and provided status updates to senior management, including C-level executives.
- Leveraged Python scripts to analyze historical project data, increasing the accuracy of project timeline estimations by 15%
Senior Technical Program Manager
Airtel X Labs
Gurugram
06.2022 - 05.2023
- Led software application and web development from whiteboard concept through product implementation, within budget and schedule.
- Delivered multiple, concurrent software projects with hybrid app development.
- Delivered end-to-end project on time through effective stakeholder management across internal teams.
- Facilitated test-driven development on all projects increasing quality and improving the customer satisfaction by 93%.
- Collaborated with and motivated cross-functional teams of engineering, user experience, product, security, sales, and implementation.
- Coordinate with downstream systems/teams, ensure code check-in and document the dependencies and data feed on Timely basis.
Program Manager
AMERICAN EXPRESS
Gurugram
07.2019 - 06.2022
- Defined product roadmap and managed end-to-end product delivery, overseeing interim milestones for iterative value delivery.
- Drive Product and new feature development through every stage of the software development life-cycle, and work with Engineering team that is spread across different geographical location.
- Steered the CPM platform, to fully adopt Agile scrum development methodology & completely transition from waterfall model.
- Utilized PowerBI’s AI insights to generate automated weekly performance reports, allowing for real-time tracking of project health metrics
- Planned, executed, monitored, and controlled projects to successful closure.
- Coordinated internal resources and vendors to ensure flawless project execution.
- Experience in overseeing PowerApps Applications and BI Building using the Microsoft Power Platform using common data services CDS, SQL, Flow, Excel and SharePoint.
- Establish ways of working - Manage Definition of Done, Sprint Dashboard, Burn down Charts, QA Metrics(Quality/Technical Debt; Cycle Time/Lead Time), Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, Automation, Story Estimation techniques.
- Led grooming, planning, review, and retrospective meetings with project team, tracking and reporting project progress to leadership.
Program Manager
ORANGE
Gurugram
05.2018 - 05.2019
- Facilitated test-driven development on all projects increasing quality by 14% (benchmarked against historical data.)
- Conducted business requirements analysis with external clients using stakeholder interviews and focus groups to define scope
- Oversaw, monitored, and measured OCM plan execution and effectiveness of transformation projects
- Managed work-plan activities and reported status to ensure project alignment with timelines.
- Provided analytics on transformation change management status for management consideration
- Delivered business services that enhanced operational efficiency.
- Participated in project planning for site readiness, production, and installation/commissioning timelines.
- Establish ways of working - Manage Definition of Done, Sprint Dashboard, Burn down Charts, QA Metrics (Quality/Technical Debt; Cycle Time/Lead Time), Quality Metrics, Escalation Plan, Sprint Start and Closure activities, Team working Agreement, Automation, Story Estimation techniques
Senior Associate (Program Management)
HCL Technologies
Noida
04.2016 - 04.2018
- Successfully led initiative to introduce Scrum to corporate IT department
- Administered Agile/Scrum processes, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives.
- Manage weekly and monthly sprints as Program Owner in Agile environment using Jira and salesforce
- Managed and measured IT service lines and supplier performance through KPIs, ensuring adherence to Incident, Change & Problem Control policies
- Ensure timely communication of issues and status, via meetings and reports to all stakeholders
- Collaborated with Senior Managers to hit key business goals and define project roadmaps
- Evaluated success of changes through post-review assessments for major upgrades on CUCM and Jabber, confirming adherence to change process
- Managed life cycle of problems by conducting Root Cause Analysis with Subject Matter Experts to identify root causes and track resolution plans
Software Engineer
Aricent Technologies (Now Altran)
Gurgaon
01.2014 - 04.2016
Associate Engineer
Wipro Pvt Ltd
Noida
05.2013 - 01.2014
Education
Bachelor of Technology -
Maharishi Dayanand University
Skills
Project/Program Management/Stakeholder Management
- Agile (Agile- SAFe, Scrum/Kanban/PMP)
- RAID Management
- DevOps
- JIRA
- Confluence
- SQL
- Excel
- PowerBI
- SLDC
- PLDC
AI & Analytical Tools
- Generative-AI
- AI/LLM Tools: ChatGPT (Prompt Engineering), Jasperai, Copyai
- AI-Assisted-Development
- Vibe Coding (Claude, Cursor)
Languages
English
Timeline
Senior Technical Program Manager
Adobe
07.2024 - Current
Manager- Agile Program Management
Publicis Sapient
06.2023 - 06.2024
Senior Technical Program Manager
Airtel X Labs
06.2022 - 05.2023
Program Manager
AMERICAN EXPRESS
07.2019 - 06.2022
Program Manager
ORANGE
05.2018 - 05.2019
Senior Associate (Program Management)
HCL Technologies
04.2016 - 04.2018
Software Engineer
Aricent Technologies (Now Altran)
01.2014 - 04.2016
Associate Engineer
Wipro Pvt Ltd
05.2013 - 01.2014
Bachelor of Technology -
Maharishi Dayanand University