ESG professional with six years of diverse experience, serving in roles such as Deputy Manager. Managed multiple projects, optimizing first-line manager resources for maximum efficiency.
Overview
6
6
years of professional experience
Work History
ESG Deputy Manager|
Wipro
03.2024 - Current
Mentored first line mangers members on best practices for project management and team collaboration skills.
Ensure proactive communication to stakeholders on matter team availability, utilization etc
Analyzed and reported performance data, translating findings into practical improvement actions.
Refine process improvement initiative
Assistant Manager
Wipro
12.2021 - 02.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Manage multiple projects from initiation to closure, ensuring successful completion
Manage multiple projects from initiation to closure, ensuring successful completion
SLA Management with 100% adherence.
Quality Analyst
Wipro
03.2019 - 11.2021
Developed training materials, SOPs and handbook to supplement new team member onboarding.
Deliver training and guidance to the team member on ESG data stet
Implement quality check for the team and query handling
Assignment for task in the team
Shadow session for the team members
Research Analyst
Wipro
02.2018 - 02.2019
Analysis & interpreting data on financial and non- financial documents
Synthesizing and analysing environment, social and governance data Manage all phases of primary research studies through different sources ranging from exchange news to periodical reports etc.
Handling urgent and high priority client requests and escalations