Aneesha Deshmukh

• Learned and adapted quickly to new technology and software applications.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proven ability to learn quickly and adapt to new situations.
• Delivered services to customer locations within specific timeframes.
• Cultivated interpersonal skills by building positive relationships with others.
• Proved successful working within tight deadlines and a fast-paced environment.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Worked well in a team setting, providing support and guidance.
• Resolved problems, improved operations and provided exceptional service.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Developed and maintained courteous and effective working relationships.
• Passionate about learning and committed to continual improvement.
• Developed strong communication and organizational skills through working on group projects.

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Recruited and hired top-level talent to add value and expertise to sales department.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Organized promotional events and interacted with community to increase sales volume.

• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services, and company information.
• Answered constant flow of customer calls with minimal wait times.
• Handled customer inquiries and suggestions courteously and professionally.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Cross-trained and backed up other customer service managers.
• Responded proactively and positively to rapid change.
• Reached out to customers after completed sales to suggest additional service or product purchases.
• Met customer call guidelines for service levels, handle time and productivity.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

• Developed and maintained relationships with key clients to increase sales and customer retention.
• Developed useful pricing models to maximize profit margins and generate leads.
• Assessed customer needs and developed customized solutions to drive sales.
• Qualified leads by scheduling introductory discovery meetings and calls.
• Created customer loyalty programs to increase repeat business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Assisted customers with prompt and polite support in-person and via telephone.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.

• Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
• Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
• Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.

• Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
• Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
• Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
• Evaluated financial reporting systems, accounting and collection procedures and investment activities to make recommendations for changes to procedures, operating systems, budgets and other financial control functions.

Bachelor of Commerce

Leadership Communication, Management Development Programme

Handling Customer Complaints & Customer Centricity

Effective Time Management

Successful Negotiation: Essential Strategies and Skills