Jinshi S
Kozhikode
Summary
Seasoned Team Lead with in-depth knowledge in managing diverse teams to drive operational efficiency. Skilled in strategic planning, project management, and conflict resolution. Notable for cultivating productive work environments and fostering professional growth among team members. Previous roles demonstrate significant contributions to process improvements, increased productivity, and business growth.
Overview
11
11
years of professional experience
Work History
Team Leader, Sales Operations
Ocean Scientific and Surgicals
Calicut
03.2021 - Current
- Managed daily operations and monitored team performance, producing regular metrics reports
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Coordinated team resources to achieve project goals.
- Trained new staff in relevant processes and procedures.
- Monitored team performance against targets, taking corrective action where necessary.
- Identified opportunities for process improvements, implementing changes when required.
Team Leader, Sales Operations
New India Surgicals & Chemicals
Calicut
02.2017 - 03.2021
- Contributed to the improvement of quotation, tender, and e-tender processes by effectively coordinating sales and purchase activities. Delegated tasks with set deadlines while handling queries, incoming/outgoing mails, as well as raising sales and purchase invoices.
- Maintained accurate records of employee attendance and task completion times.
- Provided support to junior staff during peak periods of workloads.
- Delegated daily tasks to team members to optimize group productivity.
- Performed administrative tasks such as filing documents, updating databases, and preparing correspondence.
Service Coordinator/Accounts Assistant
Matrix IT World
Calicut
01.2014 - 01.2017
- Managed accounts receivable records including invoicing, payment collection.
- Performed data entry and administrative duties as assigned.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
BBA -
IIK Business School
01.2011
Plus Two -
J.D.T Islam
01.2008
S. S. L. C -
St. Michels Girls High School
01.2005
Skills
- MS Office (DIFA)
- Tally
- Performance monitoring
- Complaint resolution
- Operations Management
- Schedule Management
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Disclaimer
I hereby declare that the given details are correct and to the best of my knowledge and belief.
Timeline
Team Leader, Sales Operations
Ocean Scientific and Surgicals
03.2021 - Current
Team Leader, Sales Operations
New India Surgicals & Chemicals
02.2017 - 03.2021
Service Coordinator/Accounts Assistant
Matrix IT World
01.2014 - 01.2017
BBA -
IIK Business School
Plus Two -
J.D.T Islam
S. S. L. C -
St. Michels Girls High School
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