ANGELINA
MEERUT
Summary
I would like to have devotion and dedication to my work. Whatever I do should be inspiring and exemplary.
Overview
1
1
year of professional experience
Work History
Guest Relations Executive
CONNPLEX CINEMAS, LUXURIEANCE
Ahmedabad
10.2023 - Current
- Ensured the safety of patrons by monitoring activities inside and outside the cinema.
- Greeted customers in a friendly manner upon entering the theater.
- Stocked concession stands with food, drinks, and other items for sale.
- Assisted with special promotional events such as charity screenings or family days at the theater.
- Maintained accurate daily sales records using a computerized system.
- Provided customer service support including answering questions, resolving complaints, and responding to requests from patrons.
- Performed cashier duties such as taking payments, counting money, and making change.
- Coordinated with cleaning staff to ensure theaters were sanitized and adhered to health regulations.
- Organized lines, lobbies, and promotional material for major movie releases.
- Distributed refunds, promoted theater merchandise and issued gift cards.
- Performed cash handling and register operations with accuracy and integrity.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
Customer Care Associate
Shopper stop
Noida
04.2023 - 10.2023
- Analyzed customer feedback to identify trends or areas of improvement.
- Advised customers on how to use products correctly or get the most out of them.
- Participated in team meetings to discuss best practices for handling calls.
- Assisted customers with product inquiries and complaints.
- Generated reports to track customer interactions and feedback.
- Educated customers about the features and benefits of products.
- Resolved customer issues in a timely manner.
- Processed orders, returns, exchanges, refunds and payments accurately.
- Utilized problem solving skills to efficiently resolve conflicts.
Education
12th -
S.D. Girls. Inter College
Meerut, UP01.2022
10th -
Adarsh Inter College
Meerut, UP01.2018
B.A -
Meerut Collage, CCS University
MeerutSkills
- Good Communication
- Interpersonal Skills
- Quick learner
- Determined
- Customer Relations
- Excellent communicable skills
- Good team player
- Complaint Handling
Hobbies and Interests
- Singing
- Dancing
- Reading Books
Languages
- English
- Hindi
Disclaimer
I solemnly confirm all the information provided above is true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 03/29/05
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Guest Relations Executive
CONNPLEX CINEMAS, LUXURIEANCE
10.2023 - Current
Customer Care Associate
Shopper stop
04.2023 - 10.2023
12th -
S.D. Girls. Inter College
10th -
Adarsh Inter College
B.A -
Meerut Collage, CCS University