Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Disclaimer
Personal Information
Timeline
Generic

ANGELINA

MEERUT

Summary

I would like to have devotion and dedication to my work. Whatever I do should be inspiring and exemplary.

Overview

1
1
year of professional experience

Work History

Guest Relations Executive

CONNPLEX CINEMAS, LUXURIEANCE
Ahmedabad
10.2023 - Current
  • Ensured the safety of patrons by monitoring activities inside and outside the cinema.
  • Greeted customers in a friendly manner upon entering the theater.
  • Stocked concession stands with food, drinks, and other items for sale.
  • Assisted with special promotional events such as charity screenings or family days at the theater.
  • Maintained accurate daily sales records using a computerized system.
  • Provided customer service support including answering questions, resolving complaints, and responding to requests from patrons.
  • Performed cashier duties such as taking payments, counting money, and making change.
  • Coordinated with cleaning staff to ensure theaters were sanitized and adhered to health regulations.
  • Organized lines, lobbies, and promotional material for major movie releases.
  • Distributed refunds, promoted theater merchandise and issued gift cards.
  • Performed cash handling and register operations with accuracy and integrity.
  • Answered customer questions and concerns regarding tickets, pricing and promotions.

Customer Care Associate

Shopper stop
Noida
04.2023 - 10.2023
  • Analyzed customer feedback to identify trends or areas of improvement.
  • Advised customers on how to use products correctly or get the most out of them.
  • Participated in team meetings to discuss best practices for handling calls.
  • Assisted customers with product inquiries and complaints.
  • Generated reports to track customer interactions and feedback.
  • Educated customers about the features and benefits of products.
  • Resolved customer issues in a timely manner.
  • Processed orders, returns, exchanges, refunds and payments accurately.
  • Utilized problem solving skills to efficiently resolve conflicts.

Education

12th -

S.D. Girls. Inter College
Meerut, UP
01.2022

10th -

Adarsh Inter College
Meerut, UP
01.2018

B.A -

Meerut Collage, CCS University
Meerut

Skills

  • Good Communication
  • Interpersonal Skills
  • Quick learner
  • Determined
  • Customer Relations
  • Excellent communicable skills
  • Good team player
  • Complaint Handling

Hobbies and Interests

  • Singing
  • Dancing
  • Reading Books

Languages

  • English
  • Hindi

Disclaimer

I solemnly confirm all the information provided above is true to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 03/29/05
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried

Timeline

Guest Relations Executive

CONNPLEX CINEMAS, LUXURIEANCE
10.2023 - Current

Customer Care Associate

Shopper stop
04.2023 - 10.2023

12th -

S.D. Girls. Inter College

10th -

Adarsh Inter College

B.A -

Meerut Collage, CCS University

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ANGELINA